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Game crashing on startup directly after loading setup
Closed, ResolvedPublic

Description

So with this last update I have not been able to launch Arma 3 properly.
I can launch the launcher but as soon as I press play and the game pops up into full screen it goes black for a millisecond and then into a greyer tone of black in the same moment it crashes. All I get is a message with "Arma 3 has stopped working". {F25979} {F25980}

Details

Legacy ID
2167673662
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Additional Information

My issue had been resolved and new audio drivers fixed my problem temporarily.

Whenever i reboot my system i have to reinstall my audio drivers again. I have checked the service.msc if the drivers are up and running and on automatic.

Event Timeline

ekzet edited Additional Information. (Show Details)Apr 7 2015, 9:44 PM
ekzet set Category to Game Crash.
ekzet set Reproducibility to Always.
ekzet set Severity to None.
ekzet set Resolution to Open.
ekzet set Legacy ID to 2167673662.May 8 2016, 11:51 AM
Adam added a comment.Apr 8 2015, 8:54 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

ekzet added a subscriber: ekzet.May 8 2016, 11:51 AM
ekzet added a comment.Apr 8 2015, 1:27 PM

I attached a rpt file, i hope that is enough. I can upload in a winrar package if needed.

Adam added a comment.Apr 8 2015, 1:41 PM

Try reproducing the issue again without any mods. If it keeps crashing attach files from here C:\Users\<Name>\AppData\Local\Arma 3\

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

ekzet added a comment.Apr 9 2015, 4:05 PM

Uploaded second rpt without mods.

So basically, downloading new audio drivers worked for that specific time i ran the computer. Once the system was re-started(The next day) arma 3 didnt work. I downloaded the audio drivers again and arma 3 then worked again. After that i restarted the system and arma 3 wouldn't work, with or without new drivers. Now it doesnt start at all as in the first place.

Adam added a comment.Apr 10 2015, 8:55 AM

We need rpt + bidmp + mdmp file with same name after the crash happens to analyze your issue. Please attach to this issue or use free file sharing service if the files are too big. Thank you

Where can one find the bidmp and mdmp files?

Adam added a comment.Apr 27 2015, 10:58 AM

You can find them here C:\Users\<Name>\AppData\Local\Arma 3\

It seems as if the only files i can find there are differend folders and the RPT files. I have searched the disc for mdmp and bidmp and have not found anything.

dedmen closed this task as Resolved.May 20 2020, 3:45 PM