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Game Hangs when Using MH-9 Hummingbird
Closed, ResolvedPublic

Description

When entering the MH-9 or AH-9 the game hangs until I end the process.

It does not seem to matter what seat I take in the helicopter, the game will freeze and the windows log says it hanged.
I cannot reproduce it constantly but it happens most of the time, once I got lucky but the helicopter crashed and it hanged right when it crashed as well.

Only seems to happen with the MH-9 and the AH-9 variant.

Is particularly frustrating because it is the copter I'm supposed to be using to learn to fly. Been training with the Ghosthawk instead and occasionally the Blackfoot and have had zero hangs/crashes when flying them. {F25788} {F25789} {F25790}

Details

Legacy ID
2262434767
Severity
None
Resolution
Open
Reproducibility
Sometimes
Category
Game Freezes
Steps To Reproduce

Simply entering the MH-9 or AH-9 with no specific previous steps causes this. Can't think of anything else, have used different equipment, seats in the helicopter (pilot, copilot, bench), both maps, only constant is the helicopter.

Additional Information

I am running the game on the following settings:

QUALITY
Sampling: 100%
Texture: Standard
Objects: Low
Terrain: Standard
Shadow: Disabled
Particles: Low
Cloud: Low
PIP: Low
HDR: Low
Dynamic Lights: Standard

VISIBILITY
Overall: 1000
Object: 800
Shadow: 100

DISPLAY
Display Mode: Fullscreen
Resolution: 1920x1080 (16:9)
Aspect Ratio: 16:9 - Wide
Vsync: Enabled
Interface Size: Small
Brightness: 1.0
Gamma: 1.0

ANTI ALIASING
FSAA: Disabled
ATOC: Disabled
PPAA: FXAA Standard
Anistropic Filtering: Standard

POSTPROCESSES
Everything is set to 0 or disabled with the sole exception of caustics which is enabled.

I'm hoping my settings have something to do with it and a simple change is in order, my framerate hovers around 25-28 fps with those settings. Can provide PC specs if necessary.

I also do not know if any .dmp files or other logs were created but if told where to find them I'll look.

Event Timeline

Kalis edited Steps To Reproduce. (Show Details)Mar 16 2015, 5:17 AM
Kalis edited Additional Information. (Show Details)
Kalis set Category to Game Freezes.
Kalis set Reproducibility to Sometimes.
Kalis set Severity to None.
Kalis set Resolution to Open.
Kalis set Legacy ID to 2262434767.May 8 2016, 11:41 AM
Bohemia added a subscriber: Kalis.Mar 16 2015, 5:17 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

Ok I uploaded the files that roughly correspond with a couple of the recorded hangs. Only had a rpt and a bidmp though.

No mdmp file seems to have been created, I'm wondering if this is because I had to manually end the game process by tabbing out and killing it with task manager?

Kalis added a comment.Mar 17 2015, 1:29 AM

UPDATE: Hang happened while I was flying the Blackfoot. Didn't happen immediately upon entering craft but only after I was airborne and picking up speed.

Could be something else but uploaded the dump files anyway

dedmen closed this task as Resolved.May 20 2020, 3:47 PM