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game crash when started
Assigned, WishlistPublic

Description

the game can't be launch because it crashed each time.
it happens since the last update.
i already redownload the folder of the game but it always happens.
i don't know what to do. {F25349} {F25350} {F25351}

Details

Legacy ID
2598719788
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

launch the game

Additional Information

PC information :
laptop Dell Latitude E5530
I5-3230M
8GB RAM

i have this PC for 1 year now

Event Timeline

basox70 edited Steps To Reproduce. (Show Details)Jan 4 2015, 8:04 PM
basox70 edited Additional Information. (Show Details)
basox70 set Category to Game Crash.
basox70 set Reproducibility to Always.
basox70 set Severity to None.
basox70 set Resolution to Open.
basox70 set Legacy ID to 2598719788.May 7 2016, 8:03 PM
basox70 edited a custom field.

Hello,

could you please verify your game files via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Please let me know if the crashes stop.
Thank you very much.

basox70 added a subscriber: basox70.May 7 2016, 8:03 PM

i verified the file (following the step of your link)
it downloaded a few files (about 10 were missing) but now i still have the problem
i upload the report file

Is it possible to upload crashdump files? (rpt + bidmp + mdmp with the same name)? Thank you very much.

i upload the bidmp file but i haven't find any mdmp file

Iceman added a comment.Jan 6 2015, 1:03 PM

Thank you for the files, I have assigned the issue internally.

the last update didn't solve the problem.
i still have the same messages when i launch the game

Adam added a subscriber: Adam.May 7 2016, 8:03 PM
Adam added a comment.Sep 9 2015, 9:49 AM

Does the issue persists?