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cannot start game. game shows balck screen upon start
Closed, ResolvedPublic

Description

when I start Arma 3 via Steam app, the game does not load into the start menu, but shows black screen {F25304}

Details

Legacy ID
2681088876
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

my arma 3 log report is attached

Additional Information

I downloaded all Windows Updates. I have latest Nvidia driver installed as well. My computer parameters are as follows:
CPU: Intel i5-4200M @ 2.5GHz 64-bit
VIDEO: Geforce GTX850M
HDD: 700 GB total\ 600 GB free
RAM: 8 GB

Event Timeline

mk_ivanovo1 edited Additional Information. (Show Details)
mk_ivanovo1 set Category to Game Crash.
mk_ivanovo1 set Reproducibility to Always.
mk_ivanovo1 set Severity to None.
mk_ivanovo1 set Resolution to Open.
mk_ivanovo1 set Legacy ID to 2681088876.May 7 2016, 8:00 PM
Iceman added a comment.Jan 5 2015, 9:33 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

I updated DirectX as instructed. I restarted and got black screen again.

I tried removing my profile/.config files but got black screen again.

I tried launching using Launcher in windowed mode but it didn't help (white screen in windowed mode).

I have no joystick attached to my laptop.

There is no crush file available. This is the last few lines from the report file:

20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\data_f_curator.pbo - 74685
20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\functions_f_curator.pbo - 75024
20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\language_f_curator.pbo - 76769
20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\missions_f_curator.pbo - 75167
20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\modules_f_curator.pbo - 76863
20:20:33 D:\Steam\steamapps\common\Arma 3\curator\addons\ui_f_curator.pbo - 76300
20:20:33
20:20:33 =======================
20:20:33
20:20:33 DX11 - Initializing DX11 engine.
20:20:33 Error in expression <->
20:20:33 Error position: <>
20:20:33 Error Неверное число в выражении
20:20:33 DX11 - Using DXGI adapter 0 forced by config.
20:20:33 DX11 - Using DXGI adapter 0.
20:20:33 - adapter description : NVIDIA GeForce GTX 850M
20:20:33 - adapter vendor ID : 4318
20:20:33 - adapter device ID : 5009
20:20:33 - adapter subsys ID : 1694569816
20:20:33 - adapter revision : 162
20:20:33 - dedicated video memory : 2072903680
20:20:33 - dedicated system memory : 0
20:20:33 - shared system memory : 2147610624
20:20:33 Error: JoystickDevices - CoInitilizeEx return 80010106
20:20:33 InitSound ...
20:20:33 Error: CoInitilizeEx (XAudio2-1st trial) return 80010106
20:20:33 InitSound - complete

Arma2 starts and works with no issues.

Is it possible to unplug all unnecessary usb devices (printer, gamepad) and give it another try?

There was only a mouse pluged in. I tryed to unplug it too, using only a touch pad to start the game, but black screen remains.

I am also getting the same thing happening to me. Tried every thing you tried with no success.

dedmen closed this task as Resolved.May 20 2020, 3:58 PM