Either on start up or upon death, the game will black out both my monitors and refuse all inputs. After a few seconds, I also lose sound and nothing responds, as if it was off. However, everything is still clearly on, at least from outside glance looking into the case. The only way to restore functionality is by rebooting the entire computer. {F25103} {F25104}
Description
Description
Details
Details
- Legacy ID
- 974164094
- Severity
- None
- Resolution
- Open
- Reproducibility
- Random
- Category
- Game Freezes
Steps To Reproduce
Completely random.
Usually occurs on start up when the screen blackens and shows the ARMA 3 logo or upon death and the screen blacks out to show respawn options.
Additional Information
It should be noted we were playing on a domination map (I forget which, but can find out,) with a few mods. We're using TMR modular realism, Jarheads sounds, community based addons for A3, blood mist, and ACRE3. I'm not sure how much changes with these active. Furthermore, we're using the latest development patch for Arma 3.
I can provide crash logs and stuff, but I'm not sure how or where to get them.
Also, the group I play with cannot seem to replicate the problem.
Event Timeline
Comment Actions
Did some more testing on the problem yesterday and here's some more I can tell:
-It happens with and without mods. Even with everything turned off and set to default, the game will still crash.
-It's not as random as I first thought. In both cases with and without mods, it decides to crash after roughly 25-30 minutes of running. By running, I mean actually being in a scenario or virtual arsenal and not just on desktop.
-I have verified the game files and everything is in order. I've also set HDR to low and lowered most of my settings to low. The problem still persists.
Edit: I also forgot to mention that yes, I updated all my card drivers and directx drivers. I'm certain they are the most up to date they can be.
Comment Actions
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Comment Actions
Alright I found them and I uploaded all the files. This is the first time ARMA 3 has been acting up on me, so the files are all from within several hours of each other. I'm uploading it in both .7z and .zip form, as I don't actually have winrar on here (I use 7-Zip for all this stuff). Hope it helps.
Comment Actions
Hello,
unfortunately, there are no crahsdumps, only rpt files (crashdump is rpt + bidmp + mdmp file with same name). Also, we need dumps from the clean game with no mods enabled to perform an analysis. Thank you.
Comment Actions
Uh, crap, then I'm sorry to say that I don't actually have any crash dumps. This is most likely because I need to hard reset my computer every time it does this and the game has no time/cannot save a crash dump. There's no crash dumps for either unmodded or modded.