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Rising Tensions crash during bootcamp
Closed, ResolvedPublic

Description

Hello,

I am new to ARMA3 and have been trying to play the mission Rising Tensions. Unfortunately it crashes during a battle on approach to the convoy. This has happened every time. Please help me if you can.

Details

Legacy ID
1139415177
Severity
None
Resolution
Open
Reproducibility
Always
Category
Bootcamp
Steps To Reproduce

After first auto save we contact two enemy and take them out.

Another two enemy attack and we take them out.

As I am running along the grass the program freezes and kicks me out of the game.

Additional Information

I have looked through previous problems similar and have attempted to resolve the problem through steps given but it hasn't solved the problem.

Event Timeline

viper1442 edited Steps To Reproduce. (Show Details)Oct 9 2014, 1:30 PM
viper1442 edited Additional Information. (Show Details)
viper1442 set Category to Bootcamp.
viper1442 set Reproducibility to Always.
viper1442 set Severity to None.
viper1442 set Resolution to Open.
viper1442 set Legacy ID to 1139415177.May 7 2016, 7:34 PM
Iceman added a comment.Oct 9 2014, 1:40 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

C:\Users\Matty\AppData\Local\Temp\WERFB4F.tmp.WERInternalMetadata.xml
C:\Users\Matty\AppData\Local\Temp\WER1564.tmp.appcompat.txt
C:\Users\Matty\AppData\Local\Temp\WER197B.tmp.mdmp

These are the only things I could find but I must admit I am not sure if I have found the correct crash dump reports. Hopefully they are and they can help.

Faulting application name: arma3.exe, version: 1.30.127.372, time stamp: 0x54255879
Faulting module name: aticfx32.dll, version: 8.17.10.1124, time stamp: 0x4f816b30
Exception code: 0xc0000005
Fault offset: 0x0007808a
Faulting process id: 0x1570
Faulting application start time: 0x01cfe47a7865974d
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe
Faulting module path: C:\windows\system32\aticfx32.dll
Report Id: c039ce41-506e-11e4-9134-e840f2a5dac4

I done a bit more digging and came up with this. Does it help?

dedmen closed this task as Resolved.May 20 2020, 4:06 PM