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Crashing at random points when connecting to online server
Closed, ResolvedPublic

Description

I have been having problems with connecting to online servers since I switched to Win 8.1 about 2 to 3 weeks ago.
When I start Arma 3 and tries to join a multiplayer server, usually Altis Life, I get into the lobby and usually can choose a team and then I start loading the multiplayer files, my arma just crashes.
Arma 3 is not responding bar comes up for a sec then it just says that Windows was unable to fix the problem and shuts Arma down.
Sometimes, it just happens 3 to 4 times until I get on the server and can play without problem, and sometimes it takes more time.
It does not happen, however, when I play offline. Scenarios or Boot Camp for example. It is only on Multiplayer it happens.

I have tried to delete the .dll files in the dll folder.
I have verified game cache on Steam.
I have started Steam as an Admin.
I have restarted my computer.

Sometimes it works directly. Sometimes it takes a long while.
I think I have uploaded the crash log of the most recent crash. {F24739} {F24740} {F24741}

Details

Legacy ID
2934726849
Severity
None
Resolution
Open
Reproducibility
Sometimes
Category
Game Crash
Steps To Reproduce

join a multiplayer server.

Event Timeline

zeuxz edited Steps To Reproduce. (Show Details)Sep 4 2014, 9:51 PM
zeuxz edited Additional Information. (Show Details)
zeuxz set Category to Game Crash.
zeuxz set Reproducibility to Sometimes.
zeuxz set Severity to None.
zeuxz set Resolution to Open.
zeuxz set Legacy ID to 2934726849.May 7 2016, 7:22 PM
Bohemia added a subscriber: zeuxz.Sep 4 2014, 9:51 PM
Iceman added a comment.Sep 5 2014, 8:52 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

zeuxz added a comment.Sep 5 2014, 10:29 PM

Alright, so I the files. One from yesterday while trying to join a Altis Life server and some from today joining a Altis Wasteland server and a Altis Life.

These were the only two files I could find, except for some folders in the directory you were talking about.

zeuxz added a comment.Sep 5 2014, 10:42 PM

I am uploading more and more crash files.

dedmen closed this task as Resolved.May 20 2020, 4:09 PM