Page MenuHomeFeedback Tracker

Server-Crash Fault address: 139068B0 00:139068B0 Unknown module
Closed, ResolvedPublic

Description

Server-Binary: 126958
Server.cfg and basic.cfg have not been changed since 1.24.
Second time this issue has happened since Monday (01/09/14)

Users stall out.
Feels like someone hit the pause button.
Then the server crashed a while later, after all users have disconnected.

Crash Dumps included. {F24729} {F24730} {F24731} {F24732} {F24733} {F24734} {F24735}

Details

Legacy ID
1662947465
Severity
None
Resolution
Fixed
Reproducibility
Random
Category
Game Crash
Additional Information

RPT contains tons of lines like these:
2014/09/04, 0:48:02 Server: Network message 14590160 is pending
2014/09/04, 0:48:02 Server: Network message 1459016c is pending
2014/09/04, 0:48:02 Server: Network message 1459016c is pending
2014/09/04, 0:48:02 Server: Network message 1459016c is pending
2014/09/04, 0:48:02 Server: Network message 1459016c is pending
2014/09/04, 0:48:02 Server: Network message 1459016c is pending
2014/09/04, 0:48:02 Server: Network message 1459016d is pending
2014/09/04, 0:48:02 Server: Network message 1459016d is pending
2014/09/04, 0:48:02 Server: Network message 14590179 is pending
2014/09/04, 0:48:02 Server: Network message 14590179 is pending
2014/09/04, 0:48:02 Server: Network message 14590179 is pending
2014/09/04, 0:48:02 Server: Network message 14590192 is pending
2014/09/04, 0:48:02 Server: Network message 14590192 is pending
2014/09/04, 0:48:02 Server: Network message 14590192 is pending

Event Timeline

ECID edited Steps To Reproduce. (Show Details)Sep 4 2014, 2:43 AM
ECID edited Additional Information. (Show Details)
ECID set Category to Game Crash.
ECID set Reproducibility to Random.
ECID set Severity to None.
ECID set Resolution to Fixed.
ECID set Legacy ID to 1662947465.May 7 2016, 7:22 PM
Iceman added a comment.Sep 4 2014, 8:49 AM

Hello,
could you please update your server to the newest hotfix and see if the crashes disappear?

ECID added a subscriber: ECID.May 7 2016, 7:22 PM
ECID added a comment.Sep 4 2014, 8:31 PM

Servers were updated as suggested to the following versions:

Server Version is latest SteamCMD (1.28.0.127008)
Client Version was latest Steamupdate (1.28.0.127008)

We did encounter another massive choke, that felt "like someone pushed a pause button".

As i was not present immediately as it happened, and the server did not crash, it seemed to have recovered after 5-7 minutes.

RpT's again show a massive amount of log spam like the examples below:

2014/09/04, 19:50:38 Server: Network message 805114c is pending
2014/09/04, 19:50:38 Server: Network message 805114c is pending
2014/09/04, 19:50:38 Server: Network message 805114c is pending

The RPT was uploaded on this feedback tracker ticket under file name
zip file icon arma3server_2014-09-04_03-00-00.zip [^] (379,994 bytes) 2014-09-04 20:28

ECID added a comment.Sep 4 2014, 8:45 PM

Uploaded a graph of what the hardware was doing when this issue occured.

CPU usage increased by 30%, Network usage decreased by 0.6 MB/s, Disk IO increased by 6 Million IO's

Keep in mind it is a E3 1245v2. running windows 2012, and nothing but 1 Arma3-server. Times coincide with the RPT logspam of pending network messages.

The reason the server probably did not crash this time, is because i am able to handle a lot of io's, as long as the written data does not surpass 2048 MB of Data.. (Primocache server edition. 2GB Assigned Ram cache layer between SSD and Operating system.

Kraye added a subscriber: Kraye.May 7 2016, 7:22 PM
Kraye added a comment.Sep 4 2014, 9:04 PM

Server Version is latest SteamCMD (1.28.0.127008)
Client Version was latest Steamupdate (1.28.0.127008)

Intel E3-1240v3 and running windows 2012, 1 arma3-server is running nothing else

I have a few RPTs added some different errors contained
There are those errors:

20:09:27 Server: Network message 1b17c4 is pending
20:09:59 Server: Network message 1d93fa is pending
20:26:16 Server: Network message 6f3ccc is pending
20:37:57 Server: Network message c761fa is pending
20:38:35 Server: Network message cc94e6 is pending
20:47:24 Server: Network message 10602a2 is pending
20:55:39 Server: Network message 144228c is pending
20:58:43 Server: Network message 16449fb is pending

ECID added a comment.Sep 5 2014, 5:44 AM

Same server runtime as last report.
Network message cc94e6 is pending Log-spam and outgoing network bandwidth spike. Server felt like it was trying to catch up on a hughe amount of simulation. And slowly recovered. As the Bandwith consumption dropped, so did the "movement" of players on the Ingame map resume.

The server eventually crashed:
Fault address: 114C68B0 00:114C68B0 Unknown module

Crash dump has been added as
server4_unknown_module_Crash.zip

Hello,
does it still happen to you?

ECID added a comment.Sep 10 2014, 9:00 PM

network pending. Yes, bigtime. every 5-6 hours on avarage (depending on how busy the servers get.

https://www.dropbox.com/s/c6y24evkhwkim18/128Prof1__17_40__desynch_people_crashing.zip?dl=0

@17:40 you can see another network message pending issue, followed by 46 people being force disconnected.

ECID added a comment.Sep 12 2014, 4:43 AM

Prof2 RPT with network logging on - 10 seconds. corresponds to the last 2 ASM pictures.
includes 2 instances of Desynchs

The file is available for download here (75 MB zipped)
https://www.dropbox.com/s/tfmo54ch5vqi6cq/arma3server_prof2.zip?dl=0

Nokman added a subscriber: Nokman.May 7 2016, 7:22 PM

Server Crashed After 572366 x Network message xxxxx is pending in 3 Minuts

ECID added a comment.Oct 2 2014, 5:39 AM

this issue does not occur anymore since 1.30 hotfix.

Mass-closing all resolved issues not updated in the last month.

Please PM me in BI Forums (http://forums.bistudio.com/member.php?55374-Fireball) if you feel your bug was closed in error.