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Using the game updater makes Steam not responding and crash
Closed, ResolvedPublic


Using the game updater makes Steam not responding and crash. It happends when I open the game updater and then updating my dev version. I cannot launch Arma 3 from steam from exemple. And when I close the game updater, steam crash (I cannot quit, it doesn't respond)


Legacy ID
No Bug

Event Timeline

papyrabbit08 edited Additional Information. (Show Details)
papyrabbit08 set Category to Tools.
papyrabbit08 set Reproducibility to Always.
papyrabbit08 set Severity to None.
papyrabbit08 set Resolution to No Bug.
papyrabbit08 set Legacy ID to 3568569355.May 7 2016, 7:17 PM

It looks like there isn't any "rule" regarding the fact of opening two Steam sessions from the same computer, I had the occasion to note the following behaviors on the beta client:

  • Session break (but the client is working)
  • No change on already opened sessions

Could give some details?

  • Do you use Steam beta client?
  • Is your OS up to date?
  • Do you use an administrator session?

Sorry for late answer.
No beta Steam, OS up do date, Win 7 64, no admin session, but never got rights problem. I'm not using two steam sessions!
Just to be clear, it worked before, and it work now.
It happened, because I wanted to install a dev branch version of Arma 3 using the game updater, and while it was downloading, I got a problem with my connexion. Them I can't remember what I did, but I kill all the related process I think, steam, arma, and game updater. And then I got them problem.
After that, I tried everything, it still didn't work. Finally, I deleted the Game updater folder, updated the Arma 3 tools cache, reinstalled the arma 3 tools, and after a while, it worked again...

The fact you're not using two Steam sessions is questionable because Game Updater opens a session to verify that you own the game and download it ;)

Anyway, I will see if I can enhance the handling of connection loss during the update process.

Thanks for the feedback ;)

Note: To restore the initial state of Game Updater, you can use the archive "" as described in its read me.

Closed - This is not a bug, Steam must be closed before process or restarted after the update process.