It happens randomly, sometime in 5 minutes of gameplay, others in 30 minutes, etc game freezes then black screen and have to force restart computer.
Can't CTRL + ALT + DEL or anything similar, only PC reset.
{F24266}
Description
Description
Details
Details
- Legacy ID
- 1801944956
- Severity
- None
- Resolution
- Open
- Reproducibility
- Random
- Category
- Game Freezes
Additional Information
This happens since O bought the game and quit it because of this freezes.
Recently bought a new MB and CPU and gave it another try but the problem persists.
Temperature is OK, I've tried with OC ON and OFF.
Lowed the graphics, still happens.
Crash reports are only creating "rpt" files.
Event Timeline
Comment Actions
Hello,
thank you for uploading the ticket. We need more crashdumps to analyse your problems (crashdump is rpt + bidmp + mdmp file with same name).
If you send rpt only, it is not enough data for analysis.
Thank you very much.
Comment Actions
When the game crashes, please wait a while for them to create. It can take a few minutes. If they do not create after then, please let us know,
thank you.
Comment Actions
Well I tried a few times, last one I left my pc for half an hour on, in hope of creating those crashdumps but still nothing, only the rtp ones.
Comment Actions
well for what I see you guys just dont have a solution for this problem and you treat everybody the same way with "needs more info" if the game dont give me the crashdumps you need how can I send you?
thanks for this awesome game wich I can only play for 10 minutes lol