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Message error after freeze and black screen
Closed, ResolvedPublic

Description

Every 20/10/30 minutes the game cash à redownload Windows. {F24262}

Details

Legacy ID
3722981860
Severity
None
Resolution
Duplicate
Reproducibility
Random
Category
Error Message
Steps To Reproduce

It's random

Event Timeline

yoshift edited Steps To Reproduce. (Show Details)Jul 6 2014, 7:04 PM
yoshift edited Additional Information. (Show Details)
yoshift set Category to Error Message.
yoshift set Reproducibility to Random.
yoshift set Severity to None.
yoshift set Resolution to Duplicate.
yoshift set Legacy ID to 3722981860.May 7 2016, 6:54 PM
Iceman added a comment.Jul 7 2014, 1:22 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

yoshift added a subscriber: yoshift.May 7 2016, 6:54 PM

Thanks for your reply but i can't found the folder "C:\Users\<Name>\AppData\Local\Arma 3\" but my configuration is :
Processeur :
Intel Core i5 4670K Cadencé à 3.40 GHz
Nombre de coeurs: 4 physique(s), 4 logique(s)
Socket: Socket 1150 LGA

Carte mère :
MSI Z87-G45 GAMING (MS-7821) 1.0

Mémoire :
8 Go de mémoire totale de type DDR3
Timings mémoire: 11.0 clocks-11 clocks-11 clocks-28 clocks-1 TT
Barrette G.Skill de 4 Go
Fréquence maximale: 800 MHz
Bande passante: PC3-12800
Barrette G.Skill de 4 Go
Fréquence maximale: 800 MHz
Bande passante: PC3-12800

Carte Graphique :
NVIDIA GeForce GTX 660

sorry it's in French.

I upload with Winrar

Warning Message: Script fusionsmenu\admin\activate.sqf not found
Warning Message: Script fusionsmenu\admin\loop.sqf not found
Ref to nonnetwork object 60b4eb00# 1816024: snake_f.p3d
Strange convex component53 in a3\structures_f_epb\civ\playground\slidecastle_f.p3d:geometryFire
Strange convex component27 in a3\structures_f_epb\civ\playground\slidecastle_f.p3d:geometryView
Ref to nonnetwork object 6121c100# 1816033: snake_f.p3d
Ref to nonnetwork object 60d20100# 1816036: snake_f.p3d
Ref to nonnetwork object 5db9c100# 1816124: snake_f.p3d
Time was adjusted to keep it same as on server.
Ref to nonnetwork object 5bfc9600# 1816481: snake_f.p3d
Ref to nonnetwork object 722f0100# 1816594: snake_f.p3d
Ref to nonnetwork object 5b89ab00# 1816613: snake_f.p3d
Ref to nonnetwork object 5d445600# 1816670: snake_f.p3d
Ref to nonnetwork object 60984100# 1816835: snake_f.p3d
Ref to nonnetwork object 7320eb00# 1816841: snake_f.p3d
Ref to nonnetwork object 63076b00# 1817137: snake_f.p3d
DX11 error : Device removed: : DXGI_ERROR_DEVICE_REMOVED
DX11 - device removed - reason: DXGI_ERROR_DEVICE_RESET
ErrorMessage: D3D Error - DXGI_ERROR_DEVICE_REMOVED

reply me please

AD2001 added a subscriber: AD2001.May 7 2016, 6:54 PM

It's been one day since you posted and it's 11:30 p.m. in the Czech Republic now. Be patient.

Iceman added a comment.Jul 8 2014, 8:56 AM

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our site. I linked this problem to bug number #0000579, where you can read useful tips in comments.

Sorry for the inconvenience, have a nice day.

Thanks you Iceman et i go to check "000579".

MadDogX added a subscriber: MadDogX.May 7 2016, 6:54 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.