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Game crashes entire system, screens go black, all sound stops, requires hard reset
Closed, ResolvedPublic

Description

I can play from anywhere between 5 min to 30 min then my screen just goes black and goes into power saving mode which means it lost video signal and at the same time all sound cuts off. Operating system itself stops as can tell that I am no longer online when this happens. Nothing works after this point but the pc stays on and requires a hard reset to work again. This happens every time I've ever tried to play the game.

Details

Legacy ID
248107087
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Freezes
Steps To Reproduce

Play game for undetermined amount of time. I can reproduce everytime I play the game.

Additional Information

I have windows 7 64 bit on the same computer and tried running Arma 3 from that OS too and same result occurs.

Event Timeline

fegkay15 edited Additional Information. (Show Details)
fegkay15 set Category to Game Freezes.
fegkay15 set Reproducibility to Always.
fegkay15 set Severity to None.
fegkay15 set Resolution to Open.
fegkay15 set Legacy ID to 248107087.May 7 2016, 6:51 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

dedmen closed this task as Resolved.Wed, May 20, 4:15 PM