I start playing online and about 20-25 minutes into the game it will freeze and then ill have to press Ctrl-Alt-Delete to go back to the desktop, but when I get to the desktop I have a message saying ("A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.")but it never gives me a solution on why it's doing this.
- Legacy ID
- Game Crash
I don't have any steps it just freezes.
This problem has been doing this to me for a week or two.
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Please look to this folder:
There should be plenty of files. Select all the ones that have rpt, bidmp or mdmp on the end. Copy them somewhere else (another folder). Then please make an archive of them (right click > Send to > Compressed folder).
All you need now is to upload the file(s) here. On this site, you can see "Upload files" Click on it and then choose the archive(s) and hit "Upload file"