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Constant Crash to desktop
Closed, ResolvedPublic

Description

You join the server. The Lobby opens. You select a Slot. click ok to load the mission. Mission gets downlaoded (if you dont have it yet). On Mission load to 90% (progressbar) you encounter a CTD.

what i have tried:
verify Gamecache
Delete C:\Users\[user]\AppData\Local\Arma 3
Delete C:\Users\bcc\Documents\Arma 3
Delete C:\Users\bcc\Documents\Arma 3 - Other Profiles
Disabled all Addons
Disabled all Startparameters
verify Gamecache again. {F24075}

Details

Legacy ID
936298689
Severity
None
Resolution
Fixed
Reproducibility
Have Not Tried
Category
Game Crash
Additional Information

We were running a 60 player mission on http://www.gametracker.com/server_info/94.23.157.241:2302/ .
Suddenly 35 out of 60 players crashed with the message "Steam ticked failed". those people tried to come back but got kicked over and over again (steam ticket failed)

Then about 3 hours into the next mission it happened again and another 40-odd players got kicked, me included. For some of them verifying the gamecache worked. Most peopel are still unable to reconnect.

I downloaded the mission from servers where i can connect to without the CTD, and put it on the server mentioned above. Same result. still CTD.

Server runs BattlEye, no mandatory Addons.

Event Timeline

ECID edited Steps To Reproduce. (Show Details)Jun 12 2014, 2:14 AM
ECID edited Additional Information. (Show Details)
ECID set Category to Game Crash.
ECID set Reproducibility to Have Not Tried.
ECID set Severity to None.
ECID set Resolution to Fixed.
ECID set Legacy ID to 936298689.May 7 2016, 6:44 PM
ECID added a subscriber: ECID.
ECID added a comment.Jun 12 2014, 2:47 AM

After most people have left the server, i ran a Steam gamecache verification on the Server. It updated a single file: installscript.vdf (only one with the date changed)

Now those people - me included can join the server again. (tested with 7 different players that had the same issue)

Hello,
is the problem fixed for you then? Can you tell (or even provide) the mission you were playing?
Thank you.

ECID added a comment.Jun 13 2014, 10:03 AM

The mission we were playing is inside the Arma 3.rar - including the Crashfiles.
The installscript.vdf is the file that was updated by steam on the server with the game verification.
The error seems to be fixed for most.

Solution was to verify the gamecache on the server.

still wondering what changed that file tho. And how come it only affected a few players, not all of them.

MadDogX added a subscriber: MadDogX.May 7 2016, 6:44 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.