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Game is crashing after 20/30 min
Closed, ResolvedPublic

Description

my game is crashing after 20/30 min i need to restart my pc if the game is crashing i get a black screen and can't do ctrl alt del

Specs:
Windows 7 Home Premium 64-bit
Intel Core i7 4770K @ 3.50GHz
8,00GB Single-Kanaal DDR3 @ 666MHz
ASUSTeK COMPUTER INC. SABERTOOTH Z87

Details

Legacy ID
3038743197
Severity
None
Resolution
Open
Reproducibility
Have Not Tried
Category
Game Freezes

Event Timeline

richard1995 edited Additional Information. (Show Details)
richard1995 set Category to Game Freezes.
richard1995 set Reproducibility to Have Not Tried.
richard1995 set Severity to None.
richard1995 set Resolution to Open.
richard1995 set Legacy ID to 3038743197.May 7 2016, 6:36 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name)

Thank you.

http://feedback.arma3.com/how-to-user.html

Hello,

it looks like the crash dumps were not created (we need rpt + bidmp + mdmp file). It could be that your game actually did not crash or it crashed and was killed off (via task manager) too quickly for crashdumps to create.

Next time it freezes, please try to wait a minute or two so the dumps have time to create. If there are no crashdumps after then, we'll try to find another solution.

Also, please try to run your Arma without any parameters (it helps when analyzing the crashdumps).

Thank you.

dedmen closed this task as Resolved.Wed, May 20, 4:18 PM