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Random Game Crashes, performance problems, Texture Issues with massive fps drops and Screen Freezing
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Description

I Always get after a period of time (none specific time) Game crashes or Texture issues (Car Textures didnt load fully, Charskin(s)/Textures pops up and down while the cloathing is still on one point or dissapears, Texture flattering et cetera... ) with massive fps drop to 2fps and freezing Screen from time to time.

I Had that problems on Arma2 with Textures too (they didnt load or load correctly and beginn to flattering) but when i change the Texturesize from Middle to low the problem was solved but this didnt work on Arma3.

I also can play it only with very low settings for a framerate over 30fps (at Configurationmenu scale) but in the Game on a Server i have only around stable 9-11 fps. (Arma3, on Arma 2 i can use middle to High settings with good framerates around 30 or more)

I also have problems with my AMDFuelService.exe because it will not start (but i dont have problems with other games anyway only Bohemia Games cause that troubles iam reporting about and i dont think its the troublemaker anyway).
Still working on sorting out the problem, but i came to that conclusion because other games working just fine.
(Like WarThunder, World of Tanks, Battlefield....)

  • I Checked via Windowstool my Physical Ram and no Failure was found.
  • Virus and Malware scanning with different tools, none found.
  • Temperatures are in good conditions

I also installed new Drivers for my Grpahicscard but it doesnt solved the problems (Arma2 or Arma3), also installed all available updates for Frameworks 4.5

Any clue how to solve that shit ? Iam really pissed off ! ;) {F23756} {F23757}

Details

Legacy ID
3082280221
Severity
None
Resolution
Not Fixable
Reproducibility
Random
Category
Error Message
Steps To Reproduce

Please what the f... ? ^^

Additional Information

Windows Error Report: (in German)

Name der fehlerhaften Anwendung: arma3.exe, Version: 1.16.123.633, Zeitstempel: 0x53455a72
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x65e0bd60
ID des fehlerhaften Prozesses: 0x1648
Startzeit der fehlerhaften Anwendung: 0x01cf5ca83b95ca26
Pfad der fehlerhaften Anwendung: D:\SteamLibrary\steamapps\common\Arma 3\arma3.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 477490cd-c89e-11e3-a79d-d43d7e31b594

Systeminformation:

Modell : MSI MS-7641
Gehäuse : MSI Desktop
Mainboard : MSI 760GM-P23(FX) (MS-7641)
System BIOS : AMI (OEM) V17.10 08/10/2012
Gesamtspeicher : 3.25GB DIMM DDR3

Prozessor(en) (Processor)
Prozessor : AMD Athlon(tm) II X2 270 Processor (3.4GHz, 2GHz IMC, 1MB L2)
Sockel/Slot : AM2r2/AM3

Chipsatz (Chipset)
Speichercontroller : AMD RS780/880 Host Bridge 2x 2GHz (4GHz)
Speichercontroller : AMD F10 Athlon 64/Opteron/Sempron HT Hub 2x 2GHz (4GHz), 2x 2GB DIMM DDR3 1.33GHz 128-bit

Speichermodul(e)(Savemodul)
Speichermodul : Nanya M2Y2GH64CB8HG6N-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Speichermodul : Nanya M2Y2GH64CB8HG6N-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Grafiksystem (Graphicsystem)
Monitor : Maxdata Computer 103085

(1600x1200, 15.7")

Grafikkarte : AMD Radeon HD 6570 (6CU 400SP SM5.0 650MHz, 2GB DDR3 1.6GHz 128-bit, PCIe 2.00 x16)

Grafikprozessor (Graphicprocessor)
OpenCL GP-Prozessor : AMD Radeon HD 6570 (480SP 6C 650MHz, 2GB DDR3 1.6GHz 128-bit)
Compute Shader Prozessor : AMD Radeon HD 6570 (400SP 6C 650MHz, 2GB DDR3 1.6GHz 128-bit)

Physische Speichergeräte (Harddrive)
SAMSUNG SP2514N (250GB, ATA100, 3.5", 7200rpm, 8MB Cache) : 233GB (C:) (D:) (E:)

Logischer Speichergeräte (Partitions)
Festplatte (C:) : 78GB (NTFS) @ SAMSUNG SP2514N (250GB, ATA100, 3.5", 7200rpm, 8MB Cache)
Daten (D:) : 135GB (NTFS) @ SAMSUNG SP2514N (250GB, ATA100, 3.5", 7200rpm, 8MB Cache)
BACKUP (E:) : 20GB (FAT32) @ SAMSUNG SP2514N (250GB, ATA100, 3.5", 7200rpm, 8MB Cache)

Peripherie
LPC Hub Controller 1 : MSI IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : MSI SB700/800 LPC host controller
LPC Legacy Controller 1 : T0 10-07
Audio Gerät : MSI IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Gerät : Gigabyte Turks HDMI Audio [Radeon HD 6000 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serielle Port(s) : 1
Parallel-Port(s) : 1
Laufwerkscontroller : MSI SB700/800 SATA Controller [IDE mode]
Laufwerkscontroller : MSI SB700/800 IDE
USB Controller 1 : MSI SB700/800 USB OHCI0 Controller
USB Controller 2 : MSI SB700/800 USB OHCI1 Controller
USB Controller 3 : MSI SB700/800 USB EHCI Controller
USB Controller 4 : MSI SB700/800 USB OHCI0 Controller
USB Controller 5 : MSI SB700/800 USB OHCI1 Controller
USB Controller 6 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 7 : ATI (AMD) SB700/800 USB OHCI2 Controller
System SMBus Controller 1 : ATI SB700 SMBus

Netzwerkdienste (Networkclient)
Netzwerkadapter : Realtek PCIe GBE Family Controller (Ethernet, 1Gbps)
Netzwerkadapter : Hamachi Network Interface (Ethernet, 100Mbps)

Betriebssystem (Operationsystem)
Windowssystem : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Kompatibel mit Plattform : x86

Windows Leistungsindex (Windows Performanceindex)
Aktuelles System : 4.8

Event Timeline

Jollie_the_Jumper edited Additional Information. (Show Details)
Jollie_the_Jumper set Category to Error Message.
Jollie_the_Jumper set Reproducibility to Random.
Jollie_the_Jumper set Severity to None.
Jollie_the_Jumper set Resolution to Not Fixable.
Jollie_the_Jumper set Legacy ID to 3082280221.May 7 2016, 6:27 PM
Jollie_the_Jumper edited a custom field.

Hello,

thank you for submitting the ticket. Sadly, from the dumps you sent there is no valuable information for us to analyse. From your Dx-diag we can tell that your PC does not meet the recommended system requirements so the crashes and low FPS might be connected to this fact.

Could you please shut down all unnecessary programs before launching Arma to gain some memory?

Thank you!

Hello Icemen,

i have checked my Memory usage from Arma3 while Playing several times since the problems encounters and it use around 1500 to 1700 MB Ram (Ingame) and i have still 1300 MB Ram on standby.

There is no chance i can afford more Ram (maybe by buying more Ram and place it into my PC but it will not really work with 32bit OS because it will still reserve around 5GB for Hardware (8GB Ram Case), but i can use the full amount of my 4GB Ram... i just unlock the system to do so). because the processes who are still up are needed for the OS and Steam also uses around 70MB on my Ram.

I think its more a problem whit something like when loading the next terrains/textures or so ???

Because the Graphicbug appears absolutely Random in different timeperiods of playing and also mostly encountering in Vehicles or when left a Vehicle.

And as i say i had the same problems with textures on Arma2 twice in Vehicles.

Hello,

your rpt says that your OS can use only the 3 GB of the RAM you have. Is that still actual?

Well at the Time i send the RPT's the OS was locked on 3,25GB but i found a way how to use my installed 4GB Ram complete.

(I HEX my ntkrl.exe in a copy and sign it with a Windowstool, also added it as a second bootsequenze from i can choose of)

I will upload new RPT's and DxDiag as Rar Archive.

Also increased my Pagefile min. + max. = 6144 to 12288 today because i saw that the pagefile is to low...

Hello,

it looks like the game run out of memory at some point. Please, try to run your Arma without any parameters. Also, please verify your game files through Steam.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

After then, please try to run your Arma as an admin.

Are you experiences crashes with any other memory-demanding games? It is possible that your RAM is corrupted.

Thank you.

Hi again,

i do some of the Steps now and still will report the outcoming from the other ones.

  • Run Steam as Administrator
  • Start GameCacheFiles verify
  • GameCacheFiles are verified

I will proceed with running Arma3 without Parameters and as Admin...

Also found that (RPT=2014.04.23_16-06-14)

Exception code: C0000005 ACCESS_VIOLATION at 58D2039F
graphics: D3D11
resolution: 1024x768x32
Addons: (See RPT)
Mods: A3
Distribution: 0
Version 1.16.123633
Fault time: 2014/04/23 18:32:10
Fault address: 58D2039F 01:0012F39F D:\SteamLibrary\steamapps\common\Arma 3\PhysX3_x86.dll
file: Altis_Life (__CUR_MP)
world: Altis
Prev. code bytes: 0F 84 8E 00 00 00 8B 47 70 85 C0 75 03 8B 47 74
Fault code bytes: 8B 40 60 85 C0 74 0A 8B 4E 5C 57 50 E8 D0 EC 01

And i have the same problems with Arma2 with the Textures and fps drops (but it works when i change the Texturequality from High/Middle to low, than the framedrops gone and the Textures load correctly also i can change the Textures back to the parameter before, then it will randomly after some time experience again (i do the same steps and it works again). Game didnt crashed so far as i can remember.

Also have problems with gamecrashes at my heavy Modded Fallout New Vegas >>>Also a Steamgame<<< xD
(But its more a question of the Modified Data and instability of the Game by itself i know)

Thats the only Games who uses a large Amount of Memory who giving me trouble...
The others working fine !

Update:

  • Run Arma3 without Parameters
  • Run Arma3 as Admin

Result (the Game crashes)

  • Uploading RPT Files

Hello,

thank you for the cooperation, our programming department will analyse the crashdumps.

Have a nice day.

Hello,

hope they find the troublemaker ! :)

Best Regards !!!

Iceman added a comment.May 6 2014, 9:23 AM

Hello,

our programmers analysed the crashdumps and did not find any crash triggered by the game. The conclusion might be that the problem is caused by using a hexa-edited version of ntkrl and lack of memory of your PC. Unfortunatelly, there is nothing that can be done by our side.

We apologize for any inconveniences and wish you a nice day.

Well done... but your conclusions are not really relyable because i had the problems allready before i hex the ntkrl (only done it for more Memory after you mention it and the RPTs didnt tell me anymore the game is running out of Ram and he didnt done it really before because i scanned the whole damn time the System when i was playing... iam not a fool so i was thinking about it can be a lack of Memory) and the RPT files also say to me, that there are problems with the PhysX.86 dll also sometimes even from unknown fault adresses in Arma3.exe or from unknown source.

How can that possible ?

Dont get me wrong i dont want to offend the Work Bohemia have done with this Case and i appreciate the help you try to do, but the feedback iam getting from your site didnt stay with the informations i have send you and read btw. ;)

Exception code: C0000005 ACCESS_VIOLATION at 00000000 <----- Why ? What have not the authorization to Acces ?
graphics: D3D11 <----- Does that mention its working on D3D11 or the Failure comes from there ??? *a Confusing line for me*

I know my Graphicscard can Handle Dx11 and the DXDiagnostic didnt find problems so far (even i deleted again my old drivers "clean" and install the newest one from ATI... still the same problem)

Mods: A3
Distribution: 0
Version 1.18.124200
Fault time: 2014/05/15 00:56:20
--------> Fault address: 00000000 00:00000000 Unknown module <--------
file:
world: Altis

Registers:
EAX:4F881D00 EBX:00000001
ECX:4F880F00 EDX:00000000
ESI:4F8D6800 EDI:4F8D686C
CS:EIP:001B:00000000
SS:ESP:0023:01EBEB18 EBP:00000000
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010247

*Older Post from me on this ticket*

(0069709)
Jollie_the_Jumper (ticket author)
---> 2014-04-25 16:27 <---

Hi again,

i do some of the Steps now and still will report the outcoming from the other ones.

  • Run Steam as Administrator
  • Start GameCacheFiles verify
  • GameCacheFiles are verified

I will proceed with running Arma3 without Parameters and as Admin...

Also found that (RPT=2014.04.23_16-06-14)

Exception code: ----> C0000005 ACCESS_VIOLATION at 58D2039F <---- What try to Acces and have no Permission to do so ???
graphics: D3D11 <----
resolution: 1024x768x32
Addons: (See RPT)
Mods: A3
Distribution: 0
Version 1.16.123633
Fault time: 2014/04/23 18:32:10
Fault address: ------> 58D2039F 01:0012F39F D:\SteamLibrary\steamapps\common\Arma 3\PhysX3_x86.dll <------ (did Steam oversaw a conflict on scanning the Gamecache ?)
file: Altis_Life (__CUR_MP)
world: Altis
Prev. code bytes: 0F 84 8E 00 00 00 8B 47 70 85 C0 75 03 8B 47 74 <----
Fault code bytes: 8B 40 60 85 C0 74 0A 8B 4E 5C 57 50 E8 D0 EC 01 <---- Hm,

i think i can find the wrong bytes somewhere in the Arma3 Directory what do you think ? Where best to start with ? xD

So please if you answer to my Feedback dont do rubbish stuff with me iam worked for 2 Communication Services as Call Agent for Costumers so i know some tricks of the Branche ! xD

I will help to get my problem solved but i need some more informations than just that 08/15 stuff.

Please get that resolved Status away because it isnt resolved (Only on the way of your termination of Cases)!

And at last i want to ask "why the Game crashes so fast without Parameters Set" ? WoP = 2 to 5 Minutes Gameplay WP = 30 to 45 Minutes Gameplay...

Well it isnt my Memory that calls me that ! ;)

Best Regards

MadDogX added a subscriber: MadDogX.May 7 2016, 6:27 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.