Arma 3 Game client freezes my comp, unable to minimize window during occurrence forced to hard reset.
cpu - amd fx 6300
gpu - radeon r7 260x {F23718} {F23719} {F23720} {F23721}
Arma 3 Game client freezes my comp, unable to minimize window during occurrence forced to hard reset.
cpu - amd fx 6300
gpu - radeon r7 260x {F23718} {F23719} {F23720} {F23721}
unknown
the freeze happens at random points in game could have just joined a server or could have been in server for hours
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name)
Thank you.
Thanks for the speedy reply i put in all the crash dump files i found i hope that file isnt to big
Hello,
it looks like the crash dumps were not created (we need rpt + bidmp + mdmp file). It could be that your game actually did not crash or it crashed and was killed of (via task manager) too quickly for crashdumps to create.
Next time it freezes, please try to wait a minute or two so the dumps have time to create. If there are no crashdumps after then, we'll try to find another solution.
Thank you.
ok, I went and had the game freeze again this is the most recent file i have to give you in the above attachment. i left my pc running for about 20mins to see if anything would change but ultimately had to hard reset the rig.
Hello,
we still have the problem that the crashdumps essential for finding out what is wrong were not created.
I would like to ask you to do this:
-Run Arma as admin
-Switch to Steam Dev version
(http://forums.bistudio.com/showthread.php?148220-How-to-change-between-stable-Arma-3-Alpha-versions-amp-release-candidates-STEAM-client)
-Verify your data through Steam
(https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
-Create new profile ingame
-Start game without any parameters
Please let me know if the problem still persists. Thank you.