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Server Crash [Files + Video]
Closed, ResolvedPublic

Description

http://youtu.be/MjupnZTctDk

The crash always happens on the second attempt after respawn {F23714} {F23715}

Details

Legacy ID
1950040540
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Place 10-15 mines as on the video and walk into them, die, respawn, repeat -> server crash

Event Timeline

Killzone_Kid edited Additional Information. (Show Details)
Killzone_Kid set Category to Game Crash.
Killzone_Kid set Reproducibility to Always.
Killzone_Kid set Severity to None.
Killzone_Kid set Resolution to Fixed.
Killzone_Kid set Legacy ID to 1950040540.May 7 2016, 6:25 PM
Killzone_Kid edited a custom field.

Hello Killzone Kid,

thank you for submitting the ticket, could you please provide us with a simple repro mission? I helps us a lot when investigating the roots of the problem.

Thank you very much.

Added a mission. After joining press zeus key and place ASPERS mines walk into them, die, respawn press zeus key and place some more, walk in them, this should do it.

Thank you for the mission, it really caused the crash.
Our programming department has it assigned.

Splendid work Iceman! :)

Hello,

we have examined the crashreports and they suggest crash during "joinSilent" command execution, most probably entity which is joining ceased to exist in the same time.

I suggest to modify your script commands a little.

To prevent server crashes in the future, we added a safety check to one of the root addons so an error message instead of crash would pop up. It should appear on Steam DEV in couple of days.

Thank you a lot for your feedback, it helped us in a big way.

Whatever caused crash is at your end, there was no joinSilent or any other join on my end.

I meant no harm, sorry. Will look deeper into it.

Anyway, the safety check should prevent the server from crashing.

Could you please confirm in a week (on Steam Dev) that the server does not crash anymore? Thank you very much.

OK, I retested it again and it works without any crashes. Could you please confirm on Steam Dev 1.19.123802 and higher?

Thank you very much.

Hello,

Steam Dev is now the version with applied fix. Could you please confirm that it got fixed? It is important for us as there were several problems linked with the bug.

Thank you very much

Seems fine now, thank you.

MadDogX added a subscriber: MadDogX.May 7 2016, 6:25 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.