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Survive campaign progress impossible due to crash
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Game crashes hard in SP after loading first autosave of Wet Work campaign mission, and at beginning of freshly started Scuba Showcase. I am using current stable build, 1.04.111745. I had been playing the campaign with no problems. Now the crash occurs every time I load Wet Work autosave, and I cannot proceed in campaign, even if I revert to start of mission. When I restart mission, two times in a row the computer crashed after we exit from water, kill AAF on beach, and radio comms are occurring. Loading other showcases and custom missions does not cause the crash. Arma 2 and other games run fine.

The dump files provided here were generated when running A3 with only one GPU, but crashes also occur with both GPUs in SLI. The rpt files show a different set of errors than in #0000579.

"Mods: A3
Distribution: 0
Version 1.04.111745
Fault time: 2013/11/11 18:27:17
Fault address: 63B3717B 01:001F617B C:\Windows\system32\nvwgf2um.dll
file: A_m05
world: stratis
campaign: A3\Missions_F_EPA\Campaign
battle: Missions
mission: A_m05
Prev. code bytes: CA C1 E1 04 0B C1 8B 4C 24 2C C1 E0 04 83 C8 01
Fault code bytes: 89 47 04 8B 41 50 83 C7 08 39 41 08 74 1C 89 41

EAX:00024301 EBX:00000024
ECX:02081560 EDX:00000003
ESI:02081560 EDI:0B942FFC
SS:ESP:002B:186FFE58 EBP:186FFEA0
DS:002B ES:002B FS:0053 GS:002B


DX11 error : Device removed: : DXGI_ERROR_DEVICE_REMOVED
DX11 - device removed - reason: DXGI_ERROR_DEVICE_HUNG
ErrorMessage: D3D Error - DXGI_ERROR_DEVICE_REMOVED" {F22741}


Legacy ID
Game Crash
Steps To Reproduce

Start Scuba Showcase, or play Wet Work campaign mission. Crash to black screen, hard computer power off required.

Additional Information

System specs and video settings: I always run MSI Afterburner while running ArmA.

Related to:, but different error (no "buffer Map failed")

Event Timeline

OMAC edited Steps To Reproduce. (Show Details)Nov 12 2013, 2:38 AM
OMAC edited Additional Information. (Show Details)
OMAC set Category to Game Crash.
OMAC set Reproducibility to Always.
OMAC set Severity to None.
OMAC set Resolution to Open.
OMAC set Legacy ID to 1339399581.May 7 2016, 5:23 PM

Nothing helpful in crashdump.
Do you have hw overclock?
Did you try on lower graphic settings?

OMAC added a subscriber: OMAC.May 7 2016, 5:23 PM
OMAC added a comment.Nov 12 2013, 3:27 PM

No overclock on GPU or CPU. Already tried lowering settings to 88% rendering, made no difference. It is very odd that crash occurs at same point in Wet Work every time. I will change settings more and test. :(

OMAC added a comment.Nov 12 2013, 4:59 PM

I uploaded two other dump sets to Do they show any helpful info?

Edit: I uploaded another dump here. Crash occurred at start of Scuba Showcase. Crash occurred within 10 sec of start, and I never touched the mouse. 1680x1050 resolution, SMAA high, all other settings as in my specs web site listed above. This dump does include the "buffer Map failed" DX11 error of

OMAC added a comment.Nov 13 2013, 4:57 AM

Yet another rpt+bidmp from crash at start of Scuba showcase uploaded. This looks suspicious: "c:\w\c_branch\poseidon\futura_stable\lib\ui\uimap.cpp DisplayGetReady::Destroy:NOT IMPLEMENTED - briefing!"

Suspicious is "buffer Map failed" DX11, this means some hw or driver issue. Did you try other DX11 games or some DX11 benchmark?

OMAC added a comment.Nov 14 2013, 3:10 AM

As my system specs show, my GTX 295 is DX10 only, but that hasn't been a problem so far and is within minimum system requirements. I have not run a DX11 benchmark. I just re-installed 331.65 drivers, and still get the crash.

The fact that the game and computer will crash only at start of Scuba Showcase and at nearly same point in Wet Work mission points to an A3 problem, not a hardware/driver problem. I started Tank Showcase just now and it played with no problem. Quit and started Scuba -> CRASH. What, if anything, is different with Scuba and Wet Work missions?

Are all the people having problem also having only hw/driver problems?

OMAC added a comment.Nov 14 2013, 4:37 PM

Please let me know of any further way to diagnose what is going on, as I am at a loss. Max Payne 3 supports DX11 (and 10, 10.1, and 9c) and it runs fine. dxdiag reports no video device errors.

Could you try add diver in editor somewhere near shore and then try dive?

I know about few solutions of 3D device removed issue and solution always was change graphic card or some update of drivers. One guy had this issue, he updated bios and issue was gone. I had same issue at home PC and it was bad overclock from manufacturer, I changed gprahic card and I never had this issue again.

OMAC added a comment.Nov 15 2013, 3:08 PM

Thank you for the suggestions. I already tried to place diver near water in editor and dive off Stratis, and that did NOT lead to a crash. I just did a video settings autodetect and started Scuba showcase again -> crash. Dumps will be uploaded. Note that I played through the Scuba showcase several times during Alpha and Beta with no problems.

It may be time to retire my 4-year old GTX 295.... :-(

OMAC added a comment.Nov 15 2013, 3:20 PM

Tried placing diver again and dove in editor -> no crash, excellent performance. Quit and started Scuba Showcase -> instacrash.

OMAC added a comment.Nov 16 2013, 5:41 PM

I have a GTX 680 in another machine that I can swap into my gaming box, but I am hesitant to do so as there appears to be quite a few people with 500-700 series DX11 cards that are also getting the "DXGI_ERROR_DEVICE_REMOVED" and related errors....

OMAC added a comment.Nov 23 2013, 6:14 PM

I replaced my GTX 295 with a GTX 680, and the crashing issue is gone using current stable build.

MadDogX added a subscriber: MadDogX.May 7 2016, 5:23 PM

Mass closing ancient tickets with no activity this year; assume fixed or too trivial etc.

If this issue is still relevant in current dev build, please create a new ticket referencing this one and request for it to be re-opened.