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App running but cannot play game
Closed, ResolvedPublic


once i have downloaded the game i press play, it comes up with the loading screen (the Arma 3 logo and the loading bar). once the loading has finished it closes down. i press play then it says app running. it also comes up with a message on the bottom right of my computer which reads 'display driver Intel graphics accelerator drivers for windows 8 stopped responding and has successfully recovered'. It still does not let me play the game.


Legacy ID
Unable To Reproduce
Error Message
Steps To Reproduce

Fixing bug so the game can be played.

Additional Information

Unfortunately my son did not realize that this app was for testing the game. As we have included the faults what happens next? We have paid £19.99 for something that cannot be played. Please can you get back to us as soon as possible. Once this has been resolved will this be an update on the Alpha or the Beta version?

Event Timeline

jaff45jiff45 edited Additional Information. (Show Details)
jaff45jiff45 set Category to Error Message.
jaff45jiff45 set Reproducibility to Unable To Reproduce.
jaff45jiff45 set Severity to Block.
jaff45jiff45 set Resolution to Suspended.
jaff45jiff45 set Legacy ID to 1564419193.May 7 2016, 1:32 PM

Please attach the necessary files as described here:

But judging by the message I don't think your computer meets the minimal requirements.

What do you mean Deadfast?

what graphics package do you use for windows 8 to start arma 3

Try updating your video card drivers to the most current version, and see if that fixes it.

"We have paid £19.99 for something that cannot be played"

actually you pre-ordered arma 3, and get free access to the alpha and beta phase :)
also sounds like a client side issue ( your computer ), did you check you meet the system requirements?

No i didn't thanks

and also will that mean i cannot play the full game of arma 3 when it comes out

Hanz added a comment.Apr 15 2013, 12:06 PM

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\

Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. Thank you.

MadDogX added a subscriber: MadDogX.May 7 2016, 1:32 PM

Closing due to lack of information / no response in a long time.

If this issue is still reproducable for you, please create a new ticket and make sure to include all necessary info / files.