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Black screen on spawn
Closed, ResolvedPublic

Description

Black screen on spawn after choosing loadout class

Details

Legacy ID
272303533
Severity
Block
Resolution
Suspended
Reproducibility
Random
Category
Multiplayer
Steps To Reproduce

Black screen on spawn after choosing loadout class

Event Timeline

PwnageInc edited Additional Information. (Show Details)
PwnageInc set Category to Multiplayer.
PwnageInc set Reproducibility to Random.
PwnageInc set Severity to Block.
PwnageInc set Resolution to Suspended.
PwnageInc set Legacy ID to 272303533.May 7 2016, 10:40 AM

To solve your problem we need dxdiag and files from this folder: "C:\Users\<Name>\AppData\Local\Arma 3 Alpha\"

Can you pack the files in winrar and upload it somewhere please?
When the *.rar will be smaller than 2.097k, you can attach it here.

Also more details would be helpful. Can you describe step by step what did you do from start of game to the moment that black screen appeared? Thank you.

When reporting please refer to "how to guide" http://feedback.arma3.com/how-to-user.html.html

i'm having the same issue, can I post my files here?

I have heard of two other players having this same issue, while playing on the 2nd Ranger Battalion, 75th Ranger Regiment server running the developer version.

They atypically run Play WithSix, along with other mods. They also have stated using beta version NVidia drivers with very recent NVidia video cards.

I have a recent NVidia card using stable drivers and have never seen this issue. The only extra module I have installed is the ACRE (which includes CBA) beta module for ARMA 3 Alpha. Only reason why I have it installed, the game stutters without this extra module.

Also, the 2nd Ranger Battalion, 75th Ranger Regiment is using a heavily modified and scripted map, and not the default map with no enhancements. Maybe this is a conflict with the heavily modified map and running some extra modules?

What should happen; after players die, the screen should very briefly fade out to almost black and fade quickly in showing the base spawn 3rd person view with writing stating that you are seriously injured and awaiting being revived. It's been stated during the fade-out, fade-in never occurs and the screen turns completely black, although they have respawned at the main base spawn and are subsequently kicked for firing their weapons (out of spite) too much.

If this is an extra modification or scripting issue, people need to discern whether the modification or scripting is solely to blame or the game engine is at fault. If it's the later (game engine), then it does need to be fixed, and can only be fixed after people troubleshoot and provide details.

The only ones that can likely truly discern this is likely the map maker, players effected and BIS.

I'll advertise this bug number later tonight on the servers to the two individuals, but if it isn't affecting a majority with proper feedback, not much can be done.

As stated by the developer on the first comment of this bug:
To solve your problem we need dxdiag and files from this folder: "C:\Users\<Name>\AppData\Local\Arma 3 Alpha\"

yes, it's on the 2nd Ranger Battalion, 75th Ranger Regiment server that i'm having problems.
i'm not running any mods at all, could this part of the problem?

The only time I do get a black screen, is when I turn on or off my stereo receiver connected via HDMI while playing the game. To work around, I merrily minimize and maximize the game window to and from the desktop, and the black screen ceases.

(I use a S/PDIF Toslink for the six channel sound from the game to my Dolby/DTS stereo receiver. HDMI is only connected for Blu-Ray movies, or other HD audio. The HDMI connection is provided by a NVidia GTX 670 video card and within the NVidia control panel I have the exported secondary desktop screen/monitor disabled -- which is required for only playing HDMI audio. Hence, the HDMI is not utilized when playing the game, but for some reason, causes an issue with a black screen when the receiver is cycled on/off.)

I have made reference to the other players on this 2nd/75th server about trying to minimize and then maximize the game window, and they stated it had no effect with this bug. Shrugs.

hmmmmm I run 3 screens, one of which is connected via hdmi. i'll try minimising/maximising. thanks for the advice

edit - I've just tested the server and it seems to work okay now without any changes from me.

Somebody I know on the 2nd Ranger / 75th Regiment server went from the NVidia GTX 570 SLI to 770 SLI and the black screen on respawn ceased since upgrading the video card hardware.

Might try fully uninstalling and reinstalling the drivers?

Also, could be an issue with the cards over heating? I've lost one video card because a fan unknowingly malfunctioned, causing such glitches only when OpenGL applications started, and during other random events.

I had a 560ti sli set up. I don't recall getting the issue with that. I now have 680 sli and I am having it with them. i'm not planning on buying new graphics cards just to play arma ;)

btw, it works no problem for me when there are no other players on the server.

The other player had a NVidia GTX 570 SLI setup with this issue, and upgraded to a NVidia GTX 770 SLI setup. The other player also has three displays/monitors.

I'm quite content with my NVidia GTX 670 with single monitor. Maybe I'll connect my second monitor in the future if the game allows sending maps to a second display, but have doubts the feature will get integrated. I have never been afflicted with this bug yet.

Based on what's stated here, I too think this issue is caused by individual mods and server map scripting. Best bet is to see if the problem still exists with ARMA 3 Beta released today, as another player has stated the bug might as well be solved in Beta.

I strongly agree, as well, this bug is possibly caused by user mods.

Well, the author of this ticket seems to have disappeared right after posting it, and there is still no DxDiag or other info from him. Therefore, closing.

If anyone still experiences this issue, feel free to create a new ticket, but make sure to include more info.