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No messages were received for a long time. Server crash problem
Need More Info, NormalPublic

Description

There are no initial problems when connecting to servers. I can play on them either for a whole hour calmly, or literally 10-15 minutes, after which a message pops up that no messages were received for N amount of time. Then a crash from the server. I checked the ports - all the necessary ones are open and everything works. There are no problems connecting to the Internet either, because during the indication on the right in the game in the form of a chain of red, indicating a loss of connection, I check in the browser to load the page - everything loads, nothing crashes except the server.

Details

Severity
Crash
Resolution
Open
Reproducibility
N/A
Operating System
Windows 11 x64
Category
Server

Event Timeline

dedmen changed the task status from New to Need More Info.Tue, Jun 17, 11:58 AM
dedmen added a subscriber: dedmen.

Well if the server crashes, then we need the crash report files from the server.
Of course you loose connection when the server crashed.

Well if the server crashes, then we need the crash report files from the server.
Of course you loose connection when the server crashed.

Are you sure that the problem can only be with the server, when like all the other players on it? It is possible that one of the players was also eliminated, but based on inquiries, I did not hear any comments of this kind from anyone.