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Server ping is false within the server list
Awaiting internal Testing, NormalPublic

Description

Please provide the following when creating the Ticket:

Game Version number:
1.4.0.31 (Steam)

Modded?:
No

Issue Description:
We have a server with Middle East ping which is around 60+ ms, unfortunately, the server list shows all the servers as originating in EU (beside further ones) which show false ping to the player base.
However, when getting in the server you can see the valid ping which is around 5 ms.
It's really important as a server owner to have the ping written right, so people will know the ping is unique for their location.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
Not related, it's for everyone, perhaps a know issue on your side with low priority.
Category
General
Steps To Reproduce

Steps

  1. Launch the game.
  2. Open the multiple server list.

Actual Results:
The server ping shows a false 60+ms instead of 5+ms in the server list

Expected Results:
The server ping shows the correct 5+ms in the server list, as it shows when getting in the server.

Additional Information

No prerequesists reqcuired, jsut a false ping issue in the server list, should show the actual ms value you get in game.
FYI, Our server is from ISRAEL, Middle East.
Many players does not know we exist because the ping filter does not show us as a unique ping for our region as it should.

Event Timeline

Geez changed the task status from New to Awaiting internal Testing.Fri, Jun 6, 12:35 PM