Page MenuHomeFeedback Tracker

Client to desktop crash 0x7ff725ceba5e at 0xffffffffffffffff
Closed, DuplicatePublic

Description

Hi there,

Since the 1.27 update, we've received increased reports of players crashing to desktop.

To investigate, we created a Discord channel where players could share their crash logs. We noticed that many reports end with the same error code: 0x7ff725ceba5e at 0xffffffffffffffff.

We have multiple crash logs from affected players showing this same error at the end of the crash log files, and we've also managed to obtain a mini dump. Hopefully, you can help us identify the issue.

Thanks!

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 7
Category
General
Additional Information

mdmp

crash.log

rpt

crashreporter.log

Event Timeline

Sfmplayer created this task.Mar 2 2025, 9:42 PM
Yuki added a subscriber: Yuki.Mar 3 2025, 8:27 AM
Geez changed the task status from New to Awaiting internal Testing.Mar 3 2025, 9:41 AM
Geez changed the task status from Awaiting internal Testing to Assigned.
inkihh added a subscriber: inkihh.Mar 3 2025, 11:44 AM

Got a nice update on this!
I managed to replicate multiple client crashes, with the same error code in the crashlog file for multiple clients, in a row and recorded everything. This all happened today, so it's fresh. Hopefully it helps, please let us know if there's anything more we can do to address this issue. It's a major problem for us right now.

Crash 1
Me crashing to desktop.
https://youtu.be/uZPQdcA61GM
crashlog


rpt

mdmp

scriptlog

Crash 2
Me crashing to desktop again.
https://youtu.be/QB2p5sq_Wew
crashlog


crashreport

rpt

mdmp

scriptlog

Crash 3

Video:
https://youtu.be/r-9Oft8hDfo

In this crash my friend Reu crashes. And the logs provided with the clips are the logs from him.
Reu's crashlog


Reu's crashreporter

Reu's RPT

Reu's mdmp

Reu's scriptlog

Crash 4

Video:
https://youtu.be/l25yEl1_nLs

In this video, my friend Priesty crashes at the start, note how there is a pretty strong lag spike happening in the clip at the same time while he did.
Then further in the clip, my other friend Reu crashes again aswell a bit later at 0.26.

Priesty crashlog


Priesty crashreporter

Priesty RPT

Priesty mdmp

Priesty scriptlog

Reu crashlog{F5001620}


Reu crashreporter

Reu RPT

Reu mdmp

Reu scriptlog

Thank you for looking into this!

Yuki added a comment.Mar 3 2025, 7:24 PM

Same for us


https://youtu.be/SOWaQGKCTcA

Funatic added a subscriber: Funatic.Mar 3 2025, 9:44 PM

I will copy and paste what i found out:

What i can confirm so far regarding CLIENT crashes, its related to attitional spawned in items (for our server with Dayz Editor loader), reducing spawned in items will lower the risk of client crashes, so it think it has to do something regarding network and network bubbles, most related to networkRangeFar

Why was this ticket merged with https://feedback.bistudio.com/T189322 ? It looks like a completely different issue.

I have exactly the same problem{F5006930}