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Error code - 0x00010001
Need More Info, NormalPublic

Description

Hello, got an issue with the servers, none of the official servers are showing in the game.

Attaching info required for this error code.

Could you guys help?? Thanks 🙂

public IP - 88.212.19.67

name of the problematic server ( Server name: 1266 | EUROPE - DE | 1st Person Only
Address: 46.251.235.3:17000 ) - none of the official servers are showing

approximate time I tried to connect - 17.11.2024 / 23:00 (it worked perfectly 17.11.2024 till midnight, that is when the error code started showing up )

traceroute - C:\Users\Alex>tracert 46.251.235.3

Tracing route to 46.251.235.3 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms  192.168.0.1
2     2 ms     1 ms     1 ms  10.32.164.1
3     2 ms     1 ms     1 ms  TenGE3-1.ke-crs02-r.antik.sk [88.212.0.181]
4     4 ms     3 ms     3 ms  TenGE7-3.ke-crs01-r.antik.sk [88.212.0.217]
5     1 ms     1 ms    <1 ms  10.100.1.6
6     1 ms     1 ms     1 ms  fg2-out-core04.antik.sk [88.212.4.58]
7     2 ms     3 ms     1 ms  fg2-cgn-out.antik.sk [88.212.4.61]
8     7 ms     7 ms     8 ms  88.212.0.58
9    10 ms    10 ms    10 ms  interlink.peering.cz [185.0.21.36]

10 18 ms 17 ms 17 ms r1-nue1-de.as5405.net [94.103.180.45]
11 * * * Request timed out.
12 * * * Request timed out.
13 17 ms 17 ms 17 ms r1-fra3-de.as5405.net [94.103.180.24]
14 17 ms 17 ms 17 ms 45.153.82.19
15 * * * Request timed out.
16 17 ms 17 ms 17 ms 46.251.235.3

Trace complete.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
Version 10.0.22631 Build 22631
Category
Server
Steps To Reproduce

Start the game, issue still persist....

Event Timeline

Geez changed the task status from New to Need More Info.Nov 19 2024, 11:03 AM
Geez added a subscriber: Geez.

Hello S.T.4.L.K.3.R.I.S.
What happens if you try to connect directly to the server through launch command?

You mean directly like this in the attached screenshot ??

If yes, its not working either....

Geez added a comment.Nov 19 2024, 11:25 AM

You mean directly like this in the attached screenshot ??

Nono, through a launch parameter

-connect=ip -port=port

Replace the IP with the server IP and port with the server port


Nope, its not working...

Geez added a comment.Nov 19 2024, 11:41 AM

what happens if you try to do so?

Nothing.... No loading screen, basically nothing... the game does not launch

Geez added a comment.Nov 19 2024, 11:44 AM

Same goes when you try to connect to the server from launcher? Could you try on another network?
Also can you try to disable Steam cloud sync and clear your DayZ documents folder, then verify the game data?

Yes, same thing and I have tried already another network but no luck...
I will do that and let you know ....

Geez added a comment.Nov 19 2024, 11:49 AM

if that does not work, you could try to copy over contents from the DayZ exp folder into your DayZ folder

Didn't help either.... Installed the DayZ exp and managed to connect to some community server, then copied the contents as you suggested but still same issue nothing changed....

Also can you try to disable Steam cloud sync and clear your DayZ documents folder, then verify the game data? - didn't work

And now even the DayZ exp does not work .... same issue now... Game can't find any servers....

Geez added a comment.Nov 19 2024, 12:11 PM

Thank you.
Unfortunately there is nothing else I could suggest at the moment.

Hello,

I’ve managed to find a temporary workaround, but it’s becoming quite frustrating to repeat it every time. My current process involves:

Deleting the DayZ folder from my Documents.
Verifying the integrity of DayZ files via Steam.
Completely uninstalling and reinstalling the game.
This resolves the issue temporarily. However, the problem reoccurs as soon as I quit the game or restart my PC. After that, the game is unable to find servers again.

It seems like the issue might be related to how the game handles shutdown or restart processes. Could you please look into this?

Thank you for your assistance.