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Not possible to publish in Experimental build
Closed, ResolvedPublic

Description

@Geez - Hello Geez, I'm not sure if this is the right place for this or if a support email would be more appropriate. If this is the case, I would be happy if you forwarded it to the appropriate department. Thank you very much!

I am currently unable to publish my packages from the Experimental Workbench, because an error occurs after 100% of the upload.

I'll try to explain it as best as I can:

I created a BIS account for the Experimental Workshop with my email address, which I use to log in.
Now when I try to publish one of my mods (consisting of 2 packages), it uploads the package (4GB each).

After the upload is at 100%, an error message appears:

BACKEND (E): [RestApi] ID:[11] TYPE:[EBREQ_WORKSHOP_UploadAssetFile] Error Code:401 - Unauthorized, apiCode="Unauthorized", uid="1726858336951-901885", message="Unauthorized"
DEFAULT (E): Uploading failed! Reason: "Unauthorized"
RESOURCES (E): Publishing failed

When I try again after that, Workbench can no longer retrieve the version number and I have to enter a number myself because the field is empty.

Arkensor said I should change the GUID of the mod. So I gave the two packages a different ID and tried again. After 100% and 45 minutes of upload time, the same error appears!

Something seems to be not working correctly here. Publishing from the public version is not a problem.

Now the strange thing: After 7 attempts over the weekend (7x 4GB upload) it worked once! Without me changing anything. However, another upload or update is no longer possible.

The IDs:

GUID "5EB139459EBF5C16"
GUID "61B8FA7B3BF8656B"

NEW GUID "6EB139459EBF5C16" - same problem

It is not possible for me to check all the changes for the upcoming update. I would be happy if someone could take care of the problem. Thank you very much

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General

Event Timeline

R34P3R created this task.Sep 22 2024, 9:52 AM

@Geez - Hi, experimental Workshop was down ~ 17.00. Now i uploaded 8 GB without issue. Seems fixed. Thanks

Geez closed this task as Resolved.Sep 24 2024, 10:29 AM
Geez claimed this task.

@Geez, today its not working again :-(

DEFAULT      : Checking pending workshop invites...
DEFAULT      : Pending workshop invites request done (1)
DEFAULT      : Uploading status: 30%
DEFAULT      : Uploading status: 35%
DEFAULT      : Uploading status: 40%
DEFAULT      : Uploading status: 45%
DEFAULT      : Uploading status: 50%
BACKEND   (E): [RestApi] ID:[20] TYPE:[EBREQ_WORKSHOP_UploadAssetFile] Error Code:401 - Unauthorized, apiCode="Unauthorized", uid="1727218112691-660297", message="Unauthorized"
DEFAULT   (E): Uploading failed! Reason: "Unauthorized"
RESOURCES (E): Publishing failed

@Geez another Experimental Workshop problem from today: 27.09.24 - 16:38

BACKEND   (E): [RestApi] ID:[26] TYPE:[EBREQ_WORKSHOP_CreateAssetUpload] Error Code:500 - Internal Server Error, apiCode="remoteRequestFailed", uid="1727447250399-442413", message="Internal Server Error"
DEFAULT   (E): Uploading failed! Reason: ""
RESOURCES (E): Publishing failed

28.09 - 13:13

DEFAULT      : Uploading status: 80%
DEFAULT      : Uploading status: 85%
DEFAULT      : Uploading status: 90%
DEFAULT      : Uploading status: 95%
DEFAULT      : Uploading status: 100%
BACKEND   (E): [RestApi] ID:[15] TYPE:[EBREQ_WORKSHOP_UploadAssetFile] Error Code:401 - Unauthorized, apiCode="Unauthorized", uid="1727520353612-523841", message="Unauthorized"
DEFAULT   (E): Uploading failed! Reason: "Unauthorized"
RESOURCES (E): Publishing failed
DEFAULT      : Checking pending worksh

29.09 - 20:15

DEFAULT      : Uploading status: 30%
DEFAULT      : Uploading status: 35%
DEFAULT      : Uploading status: 40%
DEFAULT      : Uploading status: 45%
DEFAULT      : Uploading status: 50%
BACKEND   (E): [RestApi] ID:[35] TYPE:[EBREQ_WORKSHOP_UploadAssetFile] Error Code:401 - Unauthorized, apiCode="Unauthorized", uid="1727633485201-139078", message="Unauthorized"
DEFAULT   (E): Uploading failed! Reason: "Unauthorized"
RESOURCES (E): Publishing failed

@Geez - I still have this issue. Can I assume that the error will be fixed? It's pretty annoying when you have to upload 5 - 6x 4GB and then the error comes up. The limited upload speed doesn't make it any better. Thanks

Geez added a comment.Oct 1 2024, 10:57 AM

@Geez - I still have this issue. Can I assume that the error will be fixed? It's pretty annoying when you have to upload 5 - 6x 4GB and then the error comes up. The limited upload speed doesn't make it any better. Thanks

I have forwarded this to the dev team but unfortunately I do not have any information I could provide yet.
Regards,
Geez

@Geez - Thanks for your response. Hopefully the Workshop get fixed before next public Patch rolling out.

R34P3R updated the task description. (Show Details)Oct 1 2024, 11:26 AM
R34P3R added a comment.EditedOct 10 2024, 11:18 PM

@Geez Update 10.10.2024 - still not working :-(

I tried 10 times today! For 4 hours, now I'm sick of this crap.

DEFAULT      : Validating bundle...
DEFAULT      : Validating bundle successful
DEFAULT      : Publishing bundle to Workshop...
DEFAULT      : Validating bundle...
DEFAULT      : Validating bundle successful
DEFAULT      : Uploading status: 5%
DEFAULT      : Checking pending workshop invites...
DEFAULT      : Pending workshop invites request done (1)
DEFAULT      : Uploading status: 10%
DEFAULT      : Uploading status: 15%
DEFAULT      : Uploading status: 20%
DEFAULT      : Uploading status: 25%
DEFAULT      : Uploading status: 30%
DEFAULT      : Uploading status: 35%
DEFAULT      : Uploading status: 40%
DEFAULT      : Uploading status: 45%
DEFAULT      : Uploading status: 50%
BACKEND   (E): [RestApi] ID:[61] TYPE:[EBREQ_WORKSHOP_UploadAssetFile] Error Code:401 - Unauthorized, apiCode="Unauthorized", uid="1728603896017-427547", message="Unauthorized"
DEFAULT   (E): Uploading failed! Reason: "Unauthorized"
RESOURCES (E): Publishing failed

Update 16.10.20.24... im trying since 3 hours to upload! Same Error...

R34P3R added a comment.EditedWed, Oct 23, 5:18 PM

@Geez Can you please give me a update on this? I still need 4 - 5 trys (3 hours) to publish because of this Error. Ty

btw. The Error only happens on big filesize! If you only have a mod with 100mb it work fine.

Geez added a comment.Fri, Oct 25, 9:51 AM

Hello R34P3R.
Should be resolved now, can you please let us know?

@Geez - Thanks mate. I will try after converting all Models to the new Skeleton. Wish you a nice weekend.

@Geez, i uploaded 2 Packages with 3,7GB each. 2 times i got a Timeout, but then it worked fine.