Page MenuHomeFeedback Tracker

Cannot play DayZ
Closed, ResolvedPublic

Description

Impossible to play the game. Always crash.

Already tried to verify game files, uninstall reinstall, delete everything in Documents, delete everything related to DayZ in Appdata.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
Windows 11 Pro 23H2 22631.3235 Windows Feature Experience Pack 1000.22687.1000.0
Category
Game Crash
Steps To Reproduce

Launch DayZ through launcher or client directly from steam.

Additional Information

Event Timeline

Geez changed the task status from New to Reviewed.Mar 8 2024, 4:51 PM
Geez added a subscriber: Geez.

Hello PirateSeal.
The crash dump points towards an issue with nvwgf2umx.dll and d3d11.dll.
This indicates your nvidia drivers and direct X are either faulty or contain corrupted files.
Please try to do a clean installation and check your OS for any corrupted files.

Hi,

Can you please provide some indication on how to proceed ?

I reinstalled the latest NVIDIA driver from the NVIDIA App without failure and tried to install the latest DirectX driver and the installer tells me the following :

What should I do more to resolve my situation as my game is still crashing.

Moreover, when I try to launch the game from the launcher, I get the following errors in the log file :

Isn't it there that lies the problem ?

Geez added a comment.Mar 11 2024, 10:05 AM

Moreover, when I try to launch the game from the launcher, I get the following errors in the log file :

Isn't it there that lies the problem ?

This should be unrelated.

Geez added a comment.Mar 12 2024, 1:15 PM

Also if you have HWAA enabled, can you try to disable it? There could be some issue with the nvidia driver causing problems when this is enabled.

I did a windows reset since and it's working for now with latest nvidia driver. I will continue to comment on this ticket though if it happens to crash again.

Geez closed this task as Resolved.Mar 12 2024, 2:03 PM
Geez claimed this task.