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Server crash in action <LOAD EXISTING CHAR> <RESPAWN NEW CHAR> randomly
Reviewed, NormalPublic

Description

Hello,
since update 1.23 our server started crashing sometimes. Its happen when there were 20+ people on the server. It always crashes after <LOAD EXISTING CHAR> or <RESPAWN NEW CHAR>, but not always for the same player, it's random.
Thank you very much for help, or at least information on what to look for, we haven't slept for 4 days and we don't know what to do, the server crashes sometimes.

11:16:03.124 [StateMachine]: Player viktorleon89 (dpnid 2108039008 uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=) Entering DBGetCharacterLoginState
11:16:03.125 [StateMachine]: Player viktorleon89 (dpnid 2108039008 uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=) Entering CreateNetObjectsLoginState
11:16:03.125 Server: SetClientState dpid=2108039008 id=0 name=viktorleon89 PLAYER ASSIGNED -> MISSION RECEIVED
11:16:03.129 Server: SetClientState dpid=2108039008 id=0 name=viktorleon89 MISSION RECEIVED -> GAME LOADED
11:16:03.129 [StateMachine]: Player viktorleon89 (dpnid 2108039008 uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=) Entering PreloadCamLoginState
11:16:03.129 Login: Player viktorleon89 (2108039008) preloading at: 10870.675781 238.050781 12388.502930, yaw: -0.843654, new: 0
11:16:03.129 [StateMachine]: Player viktorleon89 (dpnid 2108039008 uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=) Entering WaitPreloadCamLoginState
11:16:10.731 [StateMachine]: Player viktorleon89 (dpnid 2108039008 uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=) Entering GetLoadedCharLoginState
11:16:10.774 <LOAD EXISTING CHAR>:

charID 160
playerID 160
dpnid 2108039008
uid xe_e8L8PSbBpDQHoBgN2zawGnQv7zAlpKIhYC3kHVx8=

Time: 11:16:16
Exception code: C0000005 ACCESS_VIOLATION at F3BCE327
Allocator: system
graphics: No
resolution: 160x120x32
Addons:

.mdmp files I attach below

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 10
Operating System Version
Windows Server 2019 Standard, 10.0.17763 (17763)
Category
Server
Additional Information

Event Timeline

Geez changed the task status from New to Reviewed.Nov 21 2023, 10:58 AM
Geez added a subscriber: Geez.

Hello NIGHTMARE_DAYZ.
This appears to be caused by some mod you are running. Unfortunately we cannot tell which mod is it besides that it crashes on HeadingModel.
The mod creator will have to fix the problem on their end.

This comment was removed by fangniu1.

I have the same problem. A random player appears at the end, exactly the same. It happens once a day on average. It happens randomly. I don't know what the problem is. Almost all my crashes are like this

Please tell us in details what do you mean by HeadingModel?

Chill added a subscriber: Chill.Nov 21 2023, 7:47 PM

Exactly the same problem!

This comment was removed by fangniu1.
Geez added a comment.EditedNov 22 2023, 1:38 PM

Please tell us in details what do you mean by HeadingModel?

Unfortunately this is all the available info we have at the moment. It is something one of the mods you are running uses and the crashes occur due to a problem with it.
You could try to start removing mods one by one to isolate the problematic mod potentially and not use it.