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Error Database/Server dissappears in Server list
Reviewed, UrgentPublic

Description

US LA 4296, there was an error database warning and as long as our team continues to stay in the server, they are able to play. However, any of us trying to join or leave the server, the server is grayed out like it does during a reset and we aren't able to log back in for hours. I have attached a photo showing what the server looks like for us trying to get back in.

It's 9:25 PM Central Pacific Time and some of us can't get into our server while others are in the server playing right now.

This has happened twice in the past couple of weeks.

Details

Severity
Major
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 7
Category
General

Event Timeline

Some of my group was left in the server and continued to play. The server reset a few mins ago and it's still grayed out for everyone. We can't access our server at all. US LA 4296

Same is happening on LA 4413, second day in a row.

Server just came back online and our character locations are gone?!? That's real messed up. We had our base open, trying to build it, cars/truck out getting lumber and now all of that is at risk of being lost/ raided because of server problem on Dayz's end. I hope yall get this fixed or at least restore character positions for people.

I repeat, same on 4413........

Oh great, and my guys inventory got rolled back hours. Bye bye all my building supplies

Geez changed the task status from New to Reviewed.Nov 15 2023, 10:28 AM

Yup, our base was hit and we lost everything because we had no accounts around to defend anything. They destroyed cars and changed our codes so now we have ghosts in base and we have to raid our own base to take it back.

SurvivorHaven added a subscriber: SurvivorHaven.EditedNov 15 2023, 3:13 PM

US LA8363 - PlayStation - Same situation, server/data lost;

Approx 9pm cst 11/14/23 the server became unreachable in the server browser for my friend and I when we logged out and tried logging back in.

However a team mate was still actively playing the server, they never left

Upon logging in the next morning at 6am cst 11/15/23 I was met with the “Timer prolonged, and position might be altered due to server change.” (I never switched servers)

Logged in and sure enough I was spawned in as if I server hopped

@Geez any idea/speculation on this? This has happened a few times lately & another team mate has a similar ticket open about this. My teams having a hard time trying to get the motivation up to move their accounts back to base if this is going to continue to be a thing.

@DrawingGiant can you add a PlayStation tag as well

@DrawingGiant can you add a PlayStation tag as well

I don't think I can. This submission. Was for Xbox. I think PS has its own submission or each device type.

Jon444 added a subscriber: Jon444.Nov 17 2023, 8:51 PM

I too play on LA 4296 and On Nov 15th around 3-4am (East coast time) all my characters and freinds characters were reset/location changed and the sever was down for quite some time i est 10 hrs or more.

This is happening AGAIN! This time, almost all US-LA servers are down, grayed out, can't access them.

3 times in the past 6 hours tonight US-LA 4296 has shut down.

PLEASE FIX THIS!!!!!! We are debating on either switching servers or giving up on this. We can't defend or even build a base with this constantly happening. The games becoming unplayable with this BS happening so much!

Server came back, we joined and within a min or two were kicked back out because it was shutting down.