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SERVER SWITCH ERROR
Need More Info, UrgentPublic

Description

Myself and a friend just logged on to characters on 4308 and were given the server transfer message but we have never left the server and it dropped us in a different location on the map.

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Ray172 added a subscriber: Ray172.EditedSep 20 2023, 7:52 PM

Had the same thing occur on my server and now I can't get into my base... like legit locked out and will die if I try to get in... is there anyway I can get back in like and admin move he up like 30 feet to the middle?

jezzz added a subscriber: jezzz.EditedSep 21 2023, 2:33 AM

LA4296 (xbox), all player logout locations wiped. Logins are treated like a server hop. This happened once before. Please restore logout locations.

Geez changed the task status from New to Need More Info.Sep 21 2023, 3:42 PM
Geez added a subscriber: Geez.

Hello everyone.
Can you please send us the IDs that appear next to the game version in the main menu?

dannysave1 added a comment.EditedSep 21 2023, 3:49 PM

Version 1.22.156656 (085BBF5C43D1313C96D18C7D3E8279EC27C4A611)

jezzz added a comment.EditedSep 22 2023, 4:19 AM

Version: 1.22.156656 (153308162660ABFC48A8E28B400FFEFB379B0822)

I've already ran this character back to where he was. It is a bit disconcerting that a DDOS mitigation removed the field in the DB that stores player logout locations. I'm an experienced IT professional with deep knowledge of databases and code. Can't fathom how removing the field in the db that stores logout locations has anything to do with DDOS mitigation.

Geez added a comment.Sep 22 2023, 12:41 PM

Version 1.22.156656 (085BBF5C43D1313C96D18C7D3E8279EC27C4A611)

Thank you, can you also please post full server name where this has occurred?

jezzz added a comment.Sep 22 2023, 3:32 PM

Please restore this ID if possible: 3C5AD4B3A76CBCDB7A3D86A011EFB94808B97B9C
LA4296

DayZ US -LA 4308

Geez added a comment.Sep 22 2023, 4:41 PM

Please restore this ID if possible: 3C5AD4B3A76CBCDB7A3D86A011EFB94808B97B9C
LA4296

Please log into the server, should be done

jezzz added a comment.Sep 22 2023, 8:17 PM

Please restore this ID if possible: 3C5AD4B3A76CBCDB7A3D86A011EFB94808B97B9C
LA4296

Please log into the server, should be done

Still getting the 1m15s countdown

Geez added a comment.Sep 25 2023, 1:15 PM

Clarification, we need you to log in to the server first before we can reset the character. Please let us know.

jezzz added a comment.Sep 26 2023, 9:28 PM

Clarification, we need you to log in to the server first before we can reset the character. Please let us know.

I have logged into 4296

Geez added a comment.Oct 1 2023, 10:49 PM

Should be fixed now.

jezzz added a comment.Oct 3 2023, 2:31 AM

Should be fixed now.

It is not fixed.

Geez added a comment.Oct 5 2023, 10:59 AM

Should be fixed now.

It is not fixed.

moved again, please check

jezzz added a comment.Oct 5 2023, 5:31 PM

Should be fixed now.

It is not fixed.

moved again, please check

Thank you. To be fair, I think it WAS fixed last time but I didn't notice because I got ejected from gas even though I had my mask on. All good now though. Thank you

jezzz added a comment.Oct 5 2023, 5:41 PM

Tip for the suggestion box: When this issue happens, probably could write a little script to restore for all affected accounts on all affected servers.

jezzz added a comment.Oct 28 2023, 7:13 PM

It happened again
can you restore logout positions for all players who haven't logged in yet?

Geez added a comment.Oct 30 2023, 10:38 AM

Hello jezzz.
Which server has this happened on and when?

jezzz added a comment.Oct 30 2023, 5:38 PM

LA-4296 in wee hours of the morning on 10/28/2023. Maybe 1am or 2am EST on 10/28/2023. This happened during a raid and allowed enemies to wipe out our base because no one could login to their existing logout locations.

jezzz added a comment.Nov 2 2023, 2:29 PM

in the meantime, can you restore 969A926DAA66251431068AF0057DB97A781762E8 ?

jezzz added a comment.Nov 6 2023, 3:51 AM

ping, i guess we're just waiting for the wipe?

jezzz added a comment.Nov 15 2023, 3:51 PM

This happened again last night

Happened again and I created a ticket on this as well.

jezzz added a comment.Nov 24 2023, 1:50 AM

@Geez it seriously happened again. please for the love of god get this fixed. EVERY PLAYER ON LA 4296 just lost their spawn locations... for the 3rd time now