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(37dc.3104): Access violation - code c0000005 (first/second chance not available)
Reviewed, NormalPublic

Description

Server crashes when Players joining the Server. It appears random with all kind of players. Some of them were on the Server before, some were not on the Server before. I tried to remove all mods, but the Server keeps crashing randomly

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 10
Category
Server
Additional Information

  • *
  • Exception Analysis *
  • * *******************

KEY_VALUES_STRING: 1{F3108539}

Key  : AV.Fault
Value: Read

Key  : Analysis.CPU.mSec
Value: 421

Key  : Analysis.Elapsed.mSec
Value: 4271

Key  : Analysis.IO.Other.Mb
Value: 7

Key  : Analysis.IO.Read.Mb
Value: 0

Key  : Analysis.IO.Write.Mb
Value: 16

Key  : Analysis.Init.CPU.mSec
Value: 218

Key  : Analysis.Init.Elapsed.mSec
Value: 27108

Key  : Analysis.Memory.CommitPeak.Mb
Value: 91

Key  : Failure.Bucket
Value: INVALID_POINTER_READ_c0000005_DayZServer_x64.exe!Unknown

Key  : Failure.Hash
Value: {fa0a711d-8818-27cc-25ee-09a3efe341d0}

Key  : Timeline.Process.Start.DeltaSec
Value: 4538

Key  : WER.OS.Branch
Value: rs5_release

Key  : WER.OS.Version
Value: 10.0.17763.1

Key  : WER.Process.Version
Value: 1.22.156.593

FILE_IN_CAB: DayZServer_x64_2023-09-01_16-00-04_2023-09-01_17-15-42.mdmp

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000025ac04d4a00 rcx=0000025ac04d4a00
rdx=0000003700000200 rsi=0000000000000000 rdi=0000025ac04d4a00
rip=00007ff7507bd5d3 rsp=000000f5593ff240 rbp=0000003700000200
r8=00007ff750590000 r9=00007ff750bb47c0 r10=00000000000000a0
r11=0000000000000000 r12=00000255994f31f0 r13=00000255a5623910
r14=000002558b571650 r15=0000000000000007
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
DayZServer_x64+0x22d5d3:
00007ff7`507bd5d3 488b5a10 mov rbx,qword ptr [rdx+10h] ds:00000037`00000210=????????????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff7507bd5d3 (DayZServer_x64+0x000000000022d5d3)

 ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000000
Parameter[1]: 0000003700000210

Attempt to read from address 0000003700000210

PROCESS_NAME: DayZServer_x64.exe

READ_ADDRESS: 0000003700000210

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000003700000210

IP_ON_HEAP: 0000025ac04d4898
The fault address in not in any loaded module, please check your build's rebase
log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
contain the address if it were loaded.

FRAME_ONE_INVALID: 1

STACK_TEXT:
000000f5`593ff240 0000025a`c04d4898 : 00000255`8b571650 00000000`00000003 00000255`8b571650 00000255`8b571650 : DayZServer_x64+0x22d5d3
000000f5`593ff248 00000255`8b571650 : 00000000`00000003 00000255`8b571650 00000255`8b571650 0000025a`c04d3020 : 0x0000025a`c04d4898
000000f5`593ff250 00000000`00000003 : 00000255`8b571650 00000255`8b571650 0000025a`c04d3020 00000255`994f31f0 : 0x00000255`8b571650
000000f5`593ff258 00000255`8b571650 : 00000255`8b571650 0000025a`c04d3020 00000255`994f31f0 00007ff7`5084142b : 0x3
000000f5`593ff260 00000255`8b571650 : 0000025a`c04d3020 00000255`994f31f0 00007ff7`5084142b 00000000`00000013 : 0x00000255`8b571650
000000f5`593ff268 0000025a`c04d3020 : 00000255`994f31f0 00007ff7`5084142b 00000000`00000013 0000025a`c04d4a00 : 0x00000255`8b571650
000000f5`593ff270 00000255`994f31f0 : 00007ff7`5084142b 00000000`00000013 0000025a`c04d4a00 000000f5`593ff380 : 0x0000025a`c04d3020
000000f5`593ff278 00007ff7`5084142b : 00000000`00000013 0000025a`c04d4a00 000000f5`593ff380 00000255`b24b6320 : 0x00000255`994f31f0
000000f5`593ff280 00000000`00000013 : 0000025a`c04d4a00 000000f5`593ff380 00000255`b24b6320 000000f5`00000013 : DayZServer_x64+0x2b142b
000000f5`593ff288 0000025a`c04d4a00 : 000000f5`593ff380 00000255`b24b6320 000000f5`00000013 0000025c`2c8d8e90 : 0x13
000000f5`593ff290 000000f5`593ff380 : 00000255`b24b6320 000000f5`00000013 0000025c`2c8d8e90 00000000`00000000 : 0x0000025a`c04d4a00
000000f5`593ff298 00000255`b24b6320 : 000000f5`00000013 0000025c`2c8d8e90 00000000`00000000 00000255`a5623d08 : 0x000000f5`593ff380
000000f5`593ff2a0 000000f5`00000013 : 0000025c`2c8d8e90 00000000`00000000 00000255`a5623d08 00000255`956e8e00 : 0x00000255`b24b6320
000000f5`593ff2a8 0000025c`2c8d8e90 : 00000000`00000000 00000255`a5623d08 00000255`956e8e00 00000255`995b8d48 : 0x000000f5`00000013
000000f5`593ff2b0 00000000`00000000 : 00000255`a5623d08 00000255`956e8e00 00000255`995b8d48 00000255`a5623d08 : 0x0000025c`2c8d8e90

STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: DayZServer_x64+22d5d3

MODULE_NAME: DayZServer_x64

IMAGE_NAME: DayZServer_x64.exe

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_DayZServer_x64.exe!Unknown

OS_VERSION: 10.0.17763.1

BUILDLAB_STR: rs5_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.22.156.593

FAILURE_ID_HASH: {fa0a711d-8818-27cc-25ee-09a3efe341d0}

Followup: MachineOwner

Event Timeline

xscr33m created this task.Sep 1 2023, 11:16 PM

Geez changed the task status from New to Need More Info.Sep 4 2023, 10:30 AM
Geez added a subscriber: Geez.

Hello xscr33m.
Please attach the .mdmp files from the occurrence as we cannot analyse the problem without them.

Hi Geez, thank you for the response!
Please find the .mdmp file attached.

Unfortunately I only have files from newer crashes. But the error is the same

Geez changed the task status from Need More Info to Reviewed.Sep 4 2023, 1:00 PM

Hello xscr33m.
The issue appears to be related to some sort of mod. Unfortunately there is not much else we can tell besides there is a problem with "HeadingModel".
In such case the mod creator will have to fix this on their end.

Thank you again! Is there a way to tell, which mod is faulty? So I could get in contact with the developer of it to get him fix the issue :)

Geez added a comment.Sep 4 2023, 1:24 PM

Thank you again! Is there a way to tell, which mod is faulty? So I could get in contact with the developer of it to get him fix the issue :)

Unfortunately no.

Half added a subscriber: Half.Sep 12 2023, 10:04 AM

we have the same issue on our server. crash right after a random player joins/ respawns