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GPU hangs!
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Description

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User: DESKTOP-xxx\xxx
Computer: DESKTOP-xxx
Mode: Client
Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma Reforger\ArmaReforgerSteam.exe"
Exception: GPU hangs!

SymGetSymFromAddr:487, addr:0x7ff6df10849a
SymGetSymFromAddr:487, addr:0x7ff6df22750a
SymGetSymFromAddr:487, addr:0x7ff6df470b9d
SymGetSymFromAddr:487, addr:0x7ff6df4729be
SymGetSymFromAddr:487, addr:0x7ff6decf2cd1
SymGetSymFromAddr:487, addr:0x7ff6decf39ec
SymGetSymFromAddr:487, addr:0x7ff6df4fa925
SymGetSymFromAddr:487, addr:0x7ff6de811c24
SymGetSymFromAddr:487, addr:0x7ff6de811d50
SymGetSymFromAddr:487, addr:0x7ff6df91ee66
[BaseThreadInitThunk]: ??? addr:0x7ffa7fce7604
[RtlUserThreadStart]: ??? addr:0x7ffa81c626a1
[RtlUserThreadStart]: ??? addr:0x7ffa81c626a1

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
professional with all updates
Category
General
Steps To Reproduce

Join one of the multiplayer servers of the conflict mode. (Everon or Arland, happens on both).
Tested on the POWERBITSGAMING server and the one with the "!" in the name. Those are usually the ones that are nearly full.
Play some time until the crash happens. Happens again after about 15-30 min. Sometimes later, somtimes earlier (can run stable for hours, but then crashes with the same exception).
Singleplayer conflict map works fine. It's gamebreaking. The round often starts new after the crash happened, so it seems not just client side.

Additional Information

CPU: i7-8700k
Mainboard: Asus ROG Strix Z370 F Gaming
GPU: GTX 1080ti (11GB)
RAM: 32GB DDR4-2133
SSD: Samsung 970 pro

Internet: connected via cable (no wifi) VDSL with up to 100 MBit/s

Event Timeline

Janolat created this task.Apr 25 2023, 6:55 PM
Janolat edited Steps To Reproduce. (Show Details)Apr 25 2023, 10:54 PM

Mate, I know it may sound obvious, but try updating everything in your computer. I mean like BIOS firmware, motherboard components drivers etc. In the ticket I created I had/have a problem with DXGI_ERROR_DEVICE_HUNG. As I've written, since yesterday I cannot recreate it. But after that I updated BIOS manually (automatic update didn't show that there's a newer version), therefore I thought everything is up to date.

Everything should be up to date on my end, but just to make sure I will check BIOS as well again.
But again, often half the server population seem to crash when I experience it. So I guess we are not alone.
Tbh it would be easier if I did not have to create two accounts, just to leave my feedback here. One for Bi and one for BI feedbacktracker?
I mean, I guess there would be more feedback from the players if it wouldn't be that complicated to leave it.

Yep, I was a bit confused and annoyed with the inability to log in with my BI account. Probably preventive complexity.
As I said, sometimes it's worth checking all the updates.
I also regularly (once/day) use some system cleaning app.
Let's hope that all this feedback stuff will bring some positive outcome and Arma 4 would be less buggy then it's predecessors.

BTW, could you add a fragment of console.log before the crash?
That's where I get more accurate error description.

last part of console.log:
...
Class: 'SCR_CampaignMapUIBase'
Function: 'CheckIfCanRespawn'
Stack trace:
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:632 Function CheckIfCanRespawn
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:86 Function OnClick
13:51:13:006 rpl::Pip::FixedStep
13:51:13:006 DEFAULT : PlayerController: Request respawn lock disengaged. Reason: response received
13:52:00:028 UpdateEntities
13:52:00:028 WORLD : FixedFrame
13:52:00:028 NETWORK : PerformActions
13:52:00:028 DEFAULT (W): Compartment not found - rplID:800809D9, compartmentID:800809d900000002, target:???
13:55:43:160 RENDER (E): Too many active items in GPU ring buffer, 103
13:57:01:015 rpl::Pip::FixedStep
13:57:01:015 NETWORK : # Connecting player: connectionID=8, Name= 13:57:04:735 rpl::Pip::FixedStep 13:57:04:735 NETWORK : # Creating player: PlayerId=49, Name=snakesnub
13:57:04:736 NETWORK : ### Updating player: PlayerId=49, Name=snakesnub, IdentityId=4f0347bd-6c3a-4581-a696-915206084789
13:58:26:590 RENDER (E): Invalid copy queue fence value (complete = -1, expected 2468673), GPU crash is likely
13:58:29:204 RENDER (E): Render error (-2005270522 = 0x887A0006): The application's device failed due to badly formed commands sent by the application
13:58:29:204 RENDER (E): func: m_pD3DDevice->GetDeviceRemovedReason()
13:58:29:204 RENDER (E): D:\jenkins\workspace\continuous_branches_stable_0.9.7\Enfusion\Enfusion\src\render\enf_rendmainimpl.cpp(791): enf::RendererImpl::EndFrame
13:58:29:204 RENDER (E): Device removed, reason: DXGI_ERROR_DEVICE_HUNG
13:58:29:500 ENGINE (E): Application crashed! Generated memory dump: E:\Benutzer\Documents\My Games\ArmaReforger\profile\ArmaReforgerSteam_2023-04-26_13-58-29.mdmp
13:58:29:654 CRASH REPORT : Crash Reporter Started!
13:58:47:653 CRASH REPORT : Preparing Report
13:58:47:657 CRASH REPORT : Memory dump Size: 191 kb
13:58:47:657 CRASH REPORT : Logs Size: 51 kb
13:58:47:657 CRASH REPORT : Sending Report!
13:58:48:113 CRASH REPORT : Report Successful (Crash GUID: b0ae613d-0797-441e-8474-ac582f988f50)
13:58:48:114 CRASH REPORT : Memory dump removed
13:58:48:114 CRASH REPORT : Crash Reporter Finished!

part of crash.log:
...
Unhandled exception

Program: C:\Program Files (x86)\Steam\steamapps\common\Arma Reforger\ArmaReforgerSteam.exe
Reason: Access violation. Illegal write by 0x7ff7a3c9849a at 0x0

SymGetSymFromAddr:487, addr:0x7ff7a3c9849a
SymGetSymFromAddr:487, addr:0x7ff7a3db750a
SymGetSymFromAddr:487, addr:0x7ff7a4000b9d
SymGetSymFromAddr:487, addr:0x7ff7a40029be
SymGetSymFromAddr:487, addr:0x7ff7a3882cd1
SymGetSymFromAddr:487, addr:0x7ff7a38839ec
SymGetSymFromAddr:487, addr:0x7ff7a408a925
SymGetSymFromAddr:487, addr:0x7ff7a33a1c24
SymGetSymFromAddr:487, addr:0x7ff7a33a1d50
SymGetSymFromAddr:487, addr:0x7ff7a44aee66
[BaseThreadInitThunk]: ??? addr:0x7ffa7a6c7604
[RtlUserThreadStart]: ??? addr:0x7ffa7c6a26a1
[RtlUserThreadStart]: ??? addr:0x7ffa7c6a26a1

Runtime mode

part of error.log:
...
Class: 'SCR_CampaignMapUIBase'
Function: 'CheckIfCanRespawn'
Stack trace:
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:632 Function CheckIfCanRespawn
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:86 Function OnClick
13:52:00:028 UpdateEntities
13:52:00:028 WORLD : FixedFrame
13:52:00:028 NETWORK : PerformActions
13:52:00:028 DEFAULT (W): Compartment not found - rplID:800809D9, compartmentID:800809d900000002, target:???
13:55:43:160 RENDER (E): Too many active items in GPU ring buffer, 103
13:58:26:590 RENDER (E): Invalid copy queue fence value (complete = -1, expected 2468673), GPU crash is likely
13:58:29:204 RENDER (E): Render error (-2005270522 = 0x887A0006): The application's device failed due to badly formed commands sent by the application
13:58:29:204 RENDER (E): func: m_pD3DDevice->GetDeviceRemovedReason()
13:58:29:204 RENDER (E): D:\jenkins\workspace\continuous_branches_stable_0.9.7\Enfusion\Enfusion\src\render\enf_rendmainimpl.cpp(791): enf::RendererImpl::EndFrame
13:58:29:204 RENDER (E): Device removed, reason: DXGI_ERROR_DEVICE_HUNG
13:58:29:500 ENGINE (E): Application crashed! Generated memory dump: E:\Benutzer\Documents\My Games\ArmaReforger\profile\ArmaReforgerSteam_2023-04-26_13-58-29.mdmp

last part of script.log:
...
11:45:13:540 SCRIPT (E): Entity::SetWorldTransform() contains NAN
Class: 'SCR_VehicleDustPerWheel'
Function: 'UpdatePosition'
Stack trace:
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:287 Function UpdatePosition
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:260 Function UpdateEffect
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:104 Function EOnFrame
11:45:13:545 SCRIPT (E): Entity::SetWorldTransform() contains NAN
Class: 'SCR_VehicleDustPerWheel'
Function: 'UpdatePosition'
Stack trace:
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:287 Function UpdatePosition
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:260 Function UpdateEffect
scripts/Game/Vehicle/SCR_VehicleDustPerWheelComponent.c:104 Function EOnFrame
11:49:23:788 SCRIPT (W): Formation of group SCR_AIGroup<0x0000024CBB74F7A0> not found in SCR_AIWorld! Team members will not be spawned.
11:50:25:866 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
11:50:25:923 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
11:50:25:928 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
11:53:40:469 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
11:53:40:542 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
11:53:40:547 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
11:59:59:022 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
11:59:59:057 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
11:59:59:063 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:03:05:830 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:03:05:899 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:03:05:910 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:09:06:544 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:09:06:602 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:09:06:607 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:10:27:413 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:10:27:467 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:10:27:472 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:12:00:970 SCRIPT (W): Formation of group SCR_AIGroup<0x0000024C8B8857F0> not found in SCR_AIWorld! Team members will not be spawned.
12:23:55:060 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:23:55:101 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:23:55:107 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:31:50:207 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:31:50:263 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:31:50:269 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:36:39:767 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:36:39:814 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:36:39:819 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:39:53:088 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:39:53:129 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:39:53:135 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:51:03:714 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:51:03:763 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:51:03:768 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
12:54:50:962 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
12:54:51:021 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
12:54:51:026 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
13:06:09:894 SCRIPT (W): Duplicate instance of UI component -911530872 found on widget 'MapFrame'! The component is marked as unique, only one instance is allowed.
13:06:09:937 SCRIPT (E): Cannot find editor component 'SCR_CommandActionsEditorComponent' on local instance of editor manager or on the curent editor mode!
13:06:09:942 SCRIPT (E): Cannot find editor component 'SCR_TransformingEditorComponent' on local instance of editor manager or on the curent editor mode!
13:38:56:824 SCRIPT (W): Formation of group SCR_AIGroup<0x0000024DA586A1E0> not found in SCR_AIWorld! Team members will not be spawned.
13:51:06:587 SCRIPT (E): NULL pointer to instance
Class: 'SCR_CampaignMapUIBase'
Function: 'CheckIfCanRespawn'
Stack trace:
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:632 Function CheckIfCanRespawn
scripts/Game/UI/Conflict/SCR_CampaignMapUIBase.c:86 Function OnClick

was working for hours today before the crash happend. Just asked another player if something got patched, since there were no crashs. I guess that was the reason..

it is better today, but after about two hours I got the same crash again now.

I could not recreate my problem so far. It was tagged as "Resolve".
But yours and my problem are the same.
I've found such information (https://earlygame.com/apex-legends/how-to-fix-engine-error-0x887a0006):
What Causes The Engine Error 0x887a0006?

Engine Error 0x887a0006 occurs when the game fails to launch for one of three reasons: the launcher doesn't have administrative rights, your GPU is overclocked (which Apex doesn't like), or the game files have been corrupted. Luckily, all of these issues can be resolved by the user, and so we aren't relying on EA to deploy a patch. It won’t be as easy to fix this error as simply closing the game and reopening it, but with our guide, it should be simple enough for all users.
How Do You Fix The "Engine Error 0x887a0006" Error?

To solve "Engine Error 0x887a0006" perform the following steps to ensure you've given the client administrative rights, your GPU isn't overclocked, and your game files have been repaired. Check whether you can get into Apex Legends after each stage.
Give Apex Administrative Rights

Locate the Apex Legends .exe file and right-click it, select "Properties".
From this window go to the "Compatibility" tab.
Check the box marked "Run this program as an administrator".
Try to re-launch Apex Legends.

Mhhh but I made sure reforger is excecuted with administrator rights. Both exes (Launcher and gamefile). My gpu is at default speeds and I verified my files more than once.
I talked to others on the server today and they were experiencing multiple crashes as well.

Ok. I hope BI will finally fix it. It's really annoying.

It feels like it got better but it still happened three times today.

Janolat edited Steps To Reproduce. (Show Details)May 10 2023, 12:38 PM

Since the last update to 0.9.8.53 it got pretty bad again. Crashed three times in ten minutes on the 128 slots servers.
Constantly crashing (GPU hangs!) or loosing connection every 10-20 minutes.

Janolat edited Additional Information. (Show Details)May 12 2023, 5:19 PM
flashy added a subscriber: flashy.Jun 2 2024, 10:02 PM

Since the last update to 0.9.8.53 it got pretty bad again. Crashed three times in ten minutes on the 128 slots servers.
Constantly crashing (GPU hangs!) or loosing connection every 10-20 minutes.

Did you get anywhere with this in the end? I have been having this same issue for several weeks now

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