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Connection Failed [0x00020009]
Need More Info, NormalPublic

Description

Hello, about 3-4 days ago, while I was spending time on the community server in the evening, I left the game for dinner. When I wanted to leave the game and log in again, I encountered the "Connection Failed 0x00020009" error that has haunted me since then.

I do not encounter any problem when I want to join the server with hotspot (mobile data).

In addition, I connect to the internet via Wi-Fi. In addition, I tried the wired connection to resolve the error.

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Startup
Additional Information

Event Timeline

Geez added a subscriber: Geez.Feb 27 2023, 10:51 AM

Hello Sadrazam.
Did the wired connection resolve the problem?

Geez changed the task status from New to Need More Info.Feb 27 2023, 10:51 AM

Hello Sadrazam.
Did the wired connection resolve the problem?

Hello Geez,
No wired connection didn't solve my problem

Hello Sadrazam.
Did the wired connection resolve the problem?

Hello Geez,
No wired connection didn't solve my problem..

Hello Sadrazam.
Did the wired connection resolve the problem?

hello geez are you there? U are didnt solve my problem..

Geez added a comment.Mar 14 2023, 5:10 PM

Hello again.
Do you experience this problem only on this specific server, or does the problem occur across verious servers? Does the problem also occur on official servers?

Hello again.
Do you experience this problem only on this specific server, or does the problem occur across verious servers? Does the problem also occur on official servers?

I don't have this problem on a specific server, I experience it on every server. And yes I have this problem on official servers

Geez added a comment.Mar 17 2023, 9:12 AM

Can you try to reset your router to see if that improves anything?

Can you try to reset your router to see if that improves anything?

I tried router and all other internet related solutions. But I still haven't come to a solution. I paid for your game and I can't play it, and I don't think that's my problem. While I can play different games without any errors, your game is giving me trouble and it's been almost a month since I opened this ticket.

This comment was removed by Sadrazam.
This comment was removed by Geez.