Hello Geez, thanks for replying so fast. Can you please keep me informed as to the progress of the enquiry, and what kind of restitution there will be for me and my friends who have worked hard for days to accumulate all our loot and build the base? Cheers

While you're at it, please investigate the legitimacy of the giant mega-base in Dolnik. I visited it a couple of days ago. I have no proof of any cheating there, but that base is so incredibly vast and extensive, and the sheer amount of resources that would have been needed to build it, it's hard to accept that it could have been the result of legitimate play. I have not seen a base that extensive and built up anywhere before, not even on youtube videos. If there are active hackers on this server, then I would expect this to be their handiwork.

Hello

what kind of restitution there will be for me and my friends who have worked hard for days to accumulate all our loot and build the base?

Unfortunately we do not reimburse any lost gear or structures on the server.

As for the progress, this is an internal progress with the BattlEye team and I cannot share any details.
Regards,
Geez

And there it is.

I would like a refund for the game. If the official servers have hackers absolutely ruining the game experience, and the official stance is "too bad", I have zero compulsion to want to keep playing.

Refund please.

This space is only for bug reporting and providing feedback on the game, we do not handle game refunds.
Contact https://support.bohemia.net/ in regards to other things that are not related to in game bugs or game feedback.

Least helpful admin ever. "We'll look into it. No, we won't tell you how it's going. No, we won't help you out in any way. You got screwed over? Tough shit." Hopeless.

I'm going to leave terrible feedback about DayZ on steam, and if I can be bothered, I'll find out how to hack and start ruining the game for everyone else too. Hopefully I can contribute to precipitating a declining player base, since you guys don't give a crap.

Whaoh there Shaun, Geez is not an admin, they handle bug reports and general feedback on this site, which is the feedback tracker meant for bug reports. There are no admins on public servers, and no employee on BI's end actually handles cheat reports - that's what they have Battleye for and they in turn never publish any kind of reports on progress. They ban in waves, and when that happens is usually indicated by a flood of "I was banned for no reason waa waa" posts on the forum or Steam.

Also, I doubt you can find any game where getting thrashed by cheaters on public servers will entitle you to any form of compensation, that's just not how it works. If you want that kind of service you'll have to find a community server with active admins and a system in place for compensation in cases of hacking.