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Maniphest T164891

Exception: Access violation. Illegal write by 0x7ff69485ea38 at 0x0
Assigned, NormalPublic
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Description

Every time I launch the game, I receive this error, I have attempted to:
-Verify Integrity of Game Files Via Steam
-Reinstall in a Different location (on HDD, SSD, AND M.2 SSD)
-Grant full User Permissions to the Arma Reforger File
-Set ArmaReforgerSteam.exe, BEservice_x64.exe, and BattleEye files to always launch as Administrator
-Launch Steam as Administrator
-Restart, and Cold Boot of PC
-Turn Off Discord, Steam, and NVIDIA in game overlays

This report includes files that may contain personal information. For more information about how we process your personal data, please visit
https://www.bohemia.net/privacy-policy.

Following files will be included in the report (if they exist):
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\crash.log
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\error.log
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\script.log
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\console.log
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\dxDiag.txt
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\ReforgerEngineSettings.conf
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\ReforgerGameSettings.conf
C:\Users\gmodf\Documents\My Games\ArmaReforger\profile\ArmaReforgerSteam_2022-05-18_11-17-00.mdmp

In addition, following summary information will also be included in the report.

User: NINEBALL\gmodf
Computer: NINEBALL
Mode: Client
Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma Reforger\ArmaReforgerSteam.exe" -beservice
Exception: Access violation. Illegal write by 0x7ff69485ea38 at 0x0

SymGetSymFromAddr:487, addr:0x7ff69485ea38
SymGetSymFromAddr:487, addr:0x7ff69485c825
SymGetSymFromAddr:487, addr:0x7ff69485ed1e
SymGetSymFromAddr:487, addr:0x7ff69485f6a5
SymGetSymFromAddr:487, addr:0x7ff69528a19e
SymGetSymFromAddr:487, addr:0x7ff694cb011c
SymGetSymFromAddr:487, addr:0x7ff6940a7837
SymGetSymFromAddr:487, addr:0x7ff6940a329b
SymGetSymFromAddr:487, addr:0x7ff6940a3470
SymGetSymFromAddr:487, addr:0x7ff695283d82
[BaseThreadInitThunk]: ??? addr:0x7ffb08fa7034
[RtlUserThreadStart]: ??? addr:0x7ffb0a722651
[RtlUserThreadStart]: ??? addr:0x7ffb0a722651

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Version 10.0.19044 Build 19044
Category
General
Steps To Reproduce

Attempt to Launch the game via Steam

Additional Information

DxDiag.txt154 KBDownload

ArmaReforgerSteam_2022-05-17_17-58-33.mdmp353 KBDownload

crash.log1 KBDownload

console.log1 KBDownload

Event Timeline

Geez changed the task status from New to Assigned.May 19 2022, 2:05 PM
dedmen added a subscriber: dedmen.May 19 2022, 3:57 PM

Did you click send in the crash reporting dialog? If yes then all your files were already automatically submitted to the crash reporting system, no need to make a extra ticket here.

brammimond added a comment.May 19 2022, 5:07 PM

I did not, as I felt that sending a crash report for an instant crash on launch without details to attempted fixes or remedies, would not help in the bug review/submission process. My system specs would also not be attached to the report submission which I also feel is important.

• Nicolassin added a subscriber: • Nicolassin.Oct 26 2022, 6:38 AM
This comment was removed by dedmen.
• Thersesom added a subscriber: • Thersesom.Feb 23 2023, 10:26 AM
This comment was removed by dedmen.
• kareh added a subscriber: • kareh.Sep 28 2023, 10:04 AM
This comment was removed by dedmen.
• flagle added a subscriber: • flagle.Oct 4 2023, 12:13 PM
This comment was removed by dedmen.
• suzume added a subscriber: • suzume.Dec 1 2023, 4:04 AM
This comment was removed by dedmen.
• jamesalan added a subscriber: • jamesalan.Dec 25 2023, 1:58 PM
This comment was removed by dedmen.
bymark added a subscriber: bymark.Sep 6 2024, 5:09 PM

2 years ago, game officials received notification that there was such an error, but no note or correction was made. 2024 and my server is crashing due to the same error. Why is there no information anywhere about the source of this error, what is the solution?

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