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Game not opening correctly when hit x to start
Acknowledged, UrgentPublic

Description

Hey DayZ once again sorry! Letting you know of a bug on PS4 once the initial loading screen starts where it says “Press X to start the game” i press it and nothing would happen some sort of bug, not letting me play the game just wanted to reach out.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General

Event Timeline

Geez changed the task status from New to Need More Info.Sep 30 2021, 10:14 AM
Geez added a subscriber: Geez.

Hello ZensifyYT.
Does this always occur or only sometimes? Do you have any other info regarding to this problem that you could share?
Regards,
Geez

Hi there i experience the same crashes with the title screen but my dayz server also hot unplayable.

check: https://feedback.bistudio.com/T161022

or read:

"Hi there,

i am running a popular dayz PS4 server for more than a year.

i made a clean server-wipe and installed the server with my files like always. All i changed was adding the Famas.

For some reason the Server freezes alot when trying to join, even when you die and respawn it freezes which it never did before.

I talked to some community members and they experieced the same, i also experienced that it freezes alot in the title screen after loading when it says hit X.

I am on newest revision PS4 Pro with an samsung ssd, i just secure erased and reinstalled the PS4 OS last week.

Deleting the game and the save files also didnt worked.

Thanks

Geez changed the task status from Need More Info to Acknowledged.Oct 4 2021, 3:52 PM

Hello everyone.
The issue has been confirmed on our end and scheduled for a fix.
Regards,
Geez

I see my report got merged into this one stating it's a duplicate. Where is the mention of if you get passed the press x screen the game freezes once you load into the server?

Geez added a comment.Oct 5 2021, 9:50 AM

I see my report got merged into this one stating it's a duplicate. Where is the mention of if you get passed the press x screen the game freezes once you load into the server?

It is a related problem and we will deploy a fix for both of the issues once it is ready.
Regards,
Geez

Hi Geez,

Do you have an idea when a solution will be sorted for this one?

Cheers

Geez changed the task status from Acknowledged to Need More Info.Oct 6 2021, 3:04 PM

Hi Geez,

Do you have an idea when a solution will be sorted for this one?

Cheers

Hello renbo86.
Unfortunately there are no estimates I can provide, however, the issue is our top priority at the moment.
Regards,
Geez

Geez changed the task status from Need More Info to Acknowledged.Oct 6 2021, 3:04 PM
Geez merged tasks: Restricted Maniphest Task, Restricted Maniphest Task.Oct 13 2021, 10:06 AM
Geez merged a task: Restricted Maniphest Task.
OSCI added a subscriber: OSCI.Oct 13 2021, 10:42 AM

Can we PLEASE get any form of update / additional information regarding this issue?
It's been like two weeks and we are not waiting for a new update, we are actually waiting for a hotfix for your latest update?
nobody would create tickets here if you would be able to communicate better.

next week? next months?
are you going to make a ps4 and ps5 version now?
What's going on over in the studio? Are they having issues reversing it?

This is truly becoming ridicilous and i am not talking about the technical aspect of it.

XBox got their hotfix in a couple of days. But we are waiting for two weeks without ANY extra informations except that you working on it.

Can we please get ANYTHING @Geez ?

yes its do annoying you cant even play

Why even have a screen that only exists to tell you to click a button to go where you should initially be taken?

This comment was removed by Geez.
OSCI added a comment.Oct 14 2021, 1:45 PM

I found a workaround for the "connecting to server" crash!

Try to look down with your right thumb stick as soon as textures are loading in. Once that loading bar is finished try to press down a couple of times until you see your character looking down.

It's not working everytime but pretty solid 4 out 5 times i can avoid this crash.

Trying to find a workaround for the "press X" crash next.

Hope that helps you guys! I will post updates here.

Post patch I have had 4 successful log ins with no freeze.

Animations and audio seem to sync faster at start screen, main menu and loading into servers post patch as well.

Seems to have fixed the press x to start for me, but still freezes on login to some busier servers.

This comment was removed by Geez.
Geez added a comment.EditedOct 15 2021, 10:06 AM

Hello everyone.
The update to fix the issue has been released yesterday, can you please let us know in case you still have problems with freezing either in menu or upon logging in?
Regards,
Geez

OSCI added a comment.Oct 15 2021, 10:19 AM

@Geez
The update works great. I havn't had a single crash in many hours gaming. Felt great!
Thanks for releasing it before the weekend! :)

Also: Performance on my PS4 Pro with SSD is much better now: When i'm going through bigger cities building don't have to reload anymore when i switch direction of view. Also when using scopes it feels really smooth now. I don't know what you did but this feels like a performance boost for my console.

Great works guys!
Hope you have a great weekend!

Seems to have done the trick. I've not encountered the issue since the hotfix. As mentioned above it seems to have fixed the really bad performance issues and reduced the slow texture loading and pop in. Nice work!

Now just make the vehicles less damage prone, with better occupant protection, so we can continue to drive them even after the inevitable crashes resulting solely from the game hanging while using them...

;)

Hello everyone.
The update to fix the issue has been released yesterday, can you please let us know in case you still have problems with freezing either in menu or upon logging in?
Regards,
Geez

I'll try again tonight, I only tried 1 time with a very busy community server, and it froze on login.

Hopefully its just that one server!!

Thanks for your efforts Geez

Bobbylino added a subscriber: Bobbylino.EditedOct 15 2021, 7:49 PM

I've been having the same issues as a lot of other people and I just wanted to say that the patch has solved this problem for me, thank you from the bottom of my heart for making us able to play the game we love again.

I also want to add that I started the game and entered different servers, community and official ones 10 times in a row(!), - So from playstation start menu and until I was loaded into the server and moving around, 10 times. Not one single freeze at start menu, no lock up while the game renders in and no other issues or problems. Thank you so much, thank you. Greetings from Sweden