Page MenuHomeFeedback Tracker

DayZ crashes upon hitting play in the launch menu
Closed, ResolvedPublic

Description

Every time I try and join a server from the launch menu the game restarts my PC. I have uninstalled the game tons of times (including using revo uninstaller), as well as, uninstalled steam (steam is thought to be an issue instead of the game maybe). I can open the game one time upon reinstall and I can open the game when I delete the settings, the game crashes when I try and lower the settings and put it in full screen mode with v-sync off. it will never open again (it will just restart my PC if I join a server from launch settings), unless I delete the settings.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
20H2
Category
General
Steps To Reproduce
  1. Open DayZ via steam
  2. Click on official server via DayZ Launcher and join it
  3. Change graphic settings specifically to full screen mode
  4. Close DayZ (actual game)
  5. Use DayZ Launcher Menu again to join a server
  6. PC crash every single time I try to join any server (sometimes can get lucky with modded ones)
Additional Information

event viewer debug: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8018dbeae83, 0xffffa70438a5d560, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 6c5a4f52-8edc-49ac-ade8-a2bed0de8385.

as well as the log: SYSTEM_SERVICE_EXCEPTION & STATUS_ACCESS_VIOLATION

Event Timeline

monday created this task.Apr 30 2021, 9:43 PM

also my PC is overclocked. I have never had this issue before I have played DayZ a ton. I can play other games just not DayZ. I tried with the base clock on my PC and it still doesnt work.

monday added a comment.May 1 2021, 2:03 AM

only happens when i put my game in full screen mode

Franzuu added a subscriber: Franzuu.EditedMay 1 2021, 5:37 AM

the game should not be able to crash your whole system. Have you updated your graphics drivers? It has to be an issue with a driver, your OS or hardware.

Next step is undoing your overclock. You can try fixing your windows installation, run "sfc /scannow" in an elevated command prompt. If that doesn't do it then reinstall windows.

The only driver that DayZ has is a BattlEye driver. I do not know why your system wouldn't crash when not in full screen if it was an issue with BattlEye.

Does it say what driver or process was responsible for the BSOD? It should say on the BSOD screen.

monday added a comment.May 1 2021, 5:18 PM
This comment was removed by monday.
monday added a comment.May 1 2021, 5:19 PM

the game should not be able to crash your whole system. Have you updated your graphics drivers? It has to be an issue with a driver, your OS or hardware.

Next step is undoing your overclock. You can try fixing your windows installation, run "sfc /scannow" in an elevated command prompt. If that doesn't do it then reinstall windows.

The only driver that DayZ has is a BattlEye driver. I do not know why your system wouldn't crash when not in full screen if it was an issue with BattlEye.

Does it say what driver or process was responsible for the BSOD? It should say on the BSOD screen.

i do not get a BSOD my computer just restarts. I turned off my OC and it still does not work. I ran a scan and I did have corrupted files but it says it has been repaired. I can pull up the event log again. It has crashed once again by the way.

Franzuu added a comment.EditedMay 1 2021, 10:27 PM

the game should not be able to crash your whole system. Have you updated your graphics drivers? It has to be an issue with a driver, your OS or hardware.

Next step is undoing your overclock. You can try fixing your windows installation, run "sfc /scannow" in an elevated command prompt. If that doesn't do it then reinstall windows.

The only driver that DayZ has is a BattlEye driver. I do not know why your system wouldn't crash when not in full screen if it was an issue with BattlEye.

Does it say what driver or process was responsible for the BSOD? It should say on the BSOD screen.

i do not get a BSOD my computer just restarts. I turned off my OC and it still does not work. I ran a scan and I did have corrupted files but it says it has been repaired. I can pull up the event log again. It has crashed once again by the way.

Just a plain restart would point to a bad PSU. Are you sure you are not getting a BSOD? Event logs point to something else. Can you upload your minidump from C:\Windows\minidump ?

It could be a driver isse, it could be your RAM.

Try running FurMark. If that doesn't cause any issues then run IntelBurnTest. After that run FurMark and IntelBurnTest at the same time so that your computer draws as much power as possible. What PSU do you have and how old is it? What GPU and CPU?

Did you install any new hardware when the problem started happening?

monday added a comment.May 2 2021, 7:40 PM

the game should not be able to crash your whole system. Have you updated your graphics drivers? It has to be an issue with a driver, your OS or hardware.

Next step is undoing your overclock. You can try fixing your windows installation, run "sfc /scannow" in an elevated command prompt. If that doesn't do it then reinstall windows.

The only driver that DayZ has is a BattlEye driver. I do not know why your system wouldn't crash when not in full screen if it was an issue with BattlEye.

Does it say what driver or process was responsible for the BSOD? It should say on the BSOD screen.

i do not get a BSOD my computer just restarts. I turned off my OC and it still does not work. I ran a scan and I did have corrupted files but it says it has been repaired. I can pull up the event log again. It has crashed once again by the way.

Just a plain restart would point to a bad PSU. Are you sure you are not getting a BSOD? Event logs point to something else. Can you upload your minidump from C:\Windows\minidump ?

It could be a driver isse, it could be your RAM.

Try running FurMark. If that doesn't cause any issues then run IntelBurnTest. After that run FurMark and IntelBurnTest at the same time so that your computer draws as much power as possible. What PSU do you have and how old is it? What GPU and CPU?

Did you install any new hardware when the problem started happening?

reinstalled windows works now i think i was able to open it and reopen it in full screen. kind of happy to reinstall windows because there were so many issues with it but now the struggle of downloading everything again

the game should not be able to crash your whole system. Have you updated your graphics drivers? It has to be an issue with a driver, your OS or hardware.

Next step is undoing your overclock. You can try fixing your windows installation, run "sfc /scannow" in an elevated command prompt. If that doesn't do it then reinstall windows.

The only driver that DayZ has is a BattlEye driver. I do not know why your system wouldn't crash when not in full screen if it was an issue with BattlEye.

Does it say what driver or process was responsible for the BSOD? It should say on the BSOD screen.

i do not get a BSOD my computer just restarts. I turned off my OC and it still does not work. I ran a scan and I did have corrupted files but it says it has been repaired. I can pull up the event log again. It has crashed once again by the way.

Just a plain restart would point to a bad PSU. Are you sure you are not getting a BSOD? Event logs point to something else. Can you upload your minidump from C:\Windows\minidump ?

It could be a driver isse, it could be your RAM.

Try running FurMark. If that doesn't cause any issues then run IntelBurnTest. After that run FurMark and IntelBurnTest at the same time so that your computer draws as much power as possible. What PSU do you have and how old is it? What GPU and CPU?

Did you install any new hardware when the problem started happening?

reinstalled windows works now i think i was able to open it and reopen it in full screen. kind of happy to reinstall windows because there were so many issues with it but now the struggle of downloading everything again

Glad you got it working. Windows can become corrupted if you have faulty RAM. If that is the case then then problems will stop cropping up again.

Geez closed this task as Resolved.May 3 2021, 1:38 PM
Geez claimed this task.