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No sound
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Description

I have had a character for a long time in the game. I finally teamed up with a friend, and made it to a base where we logged out. Before logging out, all of a sudden my teammate became 'invisible' except for his gear. His rifle and most of his gear was still visible.

We logged out and 2 days later logged in - this time my character was 'invisible',we left because we thought the server was faulty.

Decided after a month I would start playing again. When connected to the server I experience that there were no sound being made from my survivor, no footsteps, no sounds from turning or moving around, no reload sound, no gunfire, no doors opening/closing etc.

However, I could hear other players moving around, closing/opening doors etc.

I logged out and went back in the next day, when I joined my characters gear started deteriorating in quality, and I died a weird death after a few minutes.

Respawned with a new survivor but still no sound.

I have tried uninstalling and installing the game again to no effect.
(Attached is a photo of my mate 'invisible'...

Details

Severity
Major
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 10 x64
Operating System Version
2004
Category
Sound
Steps To Reproduce

I have no idea.

Additional Information

I haven't tried speaking in game. However I was able to hear another player speaking. It seems it is only the sound that I make I can't hear myself.

Event Timeline

Geez changed the task status from New to Need More Info.Feb 15 2021, 4:11 PM
Geez added a subscriber: Geez.

Hello MrMYansen.
Are all your software drivers up to date? Do you experience similar issues with any other game? Do you run any mods? Are you running a VPN by any chance? And are you using wired internet connection or wi-fi?
Regards,
Geez

Hello MrMYansen.
Are all your software drivers up to date? Do you experience similar issues with any other game? Do you run any mods? Are you running a VPN by any chance? And are you using wired internet connection or wi-fi?
Regards,
Geez

Hello Geez,

Thanks for the reply.
All drivers updated, did a checkup before writing this. I haven't experienced it before this is the first time I've encountered it in any game. No mods. VPN is always turned off, before replying I tried turning my antivirus software off aswell (didn't make a difference). I'm using a wired internet connection.

For further info (don't know the relevancy of this) I'm using an Steelseries Arctis 7 and have an Nvidia GeForce RTX 2070 SUPER

SOLVED:

I finally cracked the code. I found an unrelated topic on reddit with a user having another sound issue, that apparently transcended into not being able to hear specific sounds. It is an issue between the Steelseries software and (not knowing if exclusively for Arctis 7) the Arctis 7 headset. I disabled other programs ability to take control of the headset in the windows sound config, and now it is solved.

Geez closed this task as Resolved.May 19 2021, 3:04 PM
Geez claimed this task.