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Repetitive game crashes PC
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Description

Hi beloved BI team,

This is the first time I have contacted you and I wanted to take this opportunity to sincerly congratulate you on the work done so far.
I am a big Dayz fan since the first hour (700hrs IG), never add this kind of problem before.
Tonight I have been subject to repetitive game crashes while playing on an official Livonia Dayz server :

Server name: DayZ Livonia EU - DE 4169
Address: 195.82.158.110:10200
Server version: 1.10.153598
Required game version: 1.10.0

I used to play on this server before for several hours without any trouble, but tonight, after few minutes (+/- 10 - 20min), the image freeze, the game stop and I'm sent back to my desktop with and error dialog box (0xC0000005 - STATUS_ACCESS_VIOLATION, capture attached.)

I persisted, trying to debug everytime I relaunched, at least 6 times. And everytime the game did crash similarly.

Please be aware that I have already tried to debug with these actions :

  • Stop Asus GPU Tweak II and Nvidia Geforce experience
  • Roll back from latest Nvidia driver v461.09 to 460.89 (which was working fine before today),
  • Defrag RAM and clean registry,
  • Check games files integrity,
  • Run Malware Bytes analysis,
  • Remove all launcher command lines,
  • Remove personnal Dayz folder inside windows Documents folder,
  • Format and reinstall windows 10 pro and GPU drivers and launch the game whitout anything else installed in the computer.

Twice the crash has been followed by the Windows blue screen of death (before I did format and reinstall it.)
I have always kept and eye on my CPU and GPU temperature wich both were staying pretty low.
Finally, I'm only using Windows Defender as antivirus, no more.

Please find all required infos in attachement.

Hope you can help me with that.

Kind regards.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
20H2 - 19042.631
Category
Game Crash
Steps To Reproduce

Launch the game, and wait between 10 - 20 min.

Additional Information

Event Timeline

Sareth created this task.Jan 8 2021, 1:05 AM
Sareth added a comment.Jan 8 2021, 4:26 PM

Problem still happening today (already twice) even after reinstalling Steam and Dayz.

Sareth added a comment.Jan 8 2021, 5:07 PM

Tried on a Chernarus DE official server = same issue.

Sareth added a comment.Jan 8 2021, 5:09 PM

Sorry actually the error is different :

Problem solved, reseting bios values to default.

Vitdom added a subscriber: Vitdom.Apr 30 2021, 7:44 PM

How did you solve it? Defaulting BIOS settings?

JerryK added a subscriber: JerryK.EditedApr 30 2021, 8:08 PM

He probably had unstable clocks if resetting BIOS settings helped (or he changed something by accident).

@Sareth were you overclocking with software (GPU overclocking with GPU tools from Asus or Nvidia?) or doing something to BIOS beforehand?

The only 1 thing I would advise to keep turned on in BIOS are XMP profiles. XMP profiles are under warranty and are safe to use, but if those are unstable maybe you have a faulty RAM.
Also I would suggest that you keep your GPU settings stock. Don't use "OC mode" and stuff like that.

Franzuu added a subscriber: Franzuu.May 1 2021, 5:44 AM

GPUs are heavily binned nowadays and unless you have the flagship models there probably are no significant performance increases to be had without running into serious trouble. It was sold as a lower performance SKU for a reason.