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Can't Join Official Or Community Servers (Xbox One)
Assigned, UrgentPublic

Description

I was trying to play dayz today after not playing it for a few months, and when I tried to join the community server that I normally play on, the screen flashed black for a second and returned to what I would call the Server Selection Menu. everything seemed normal until I tried again and found that I could not select anything and I couldn't leave the menu or change over to Official servers. So I chose to close the game and re-open it, but experienced the same issue. the only thing that has been a temporary fix was changing my profile to see if it was a save file issue. but later on I had experienced the same issue as that I had with the First profile

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 7
Operating System Version
1.09.153412
Category
Game Freezes
Steps To Reproduce

Random

Event Timeline

RyanSaylor9896 set Operating System Version to 1.09.153412.

Please get back to me when you can. Thank you

This is getting really frustrating, I've put many, many hours of progress into this server and I cant continue cause of annoying game glitches, Please. Just want to play my game.

At this point its NOT playable. any server I somehow manage to join, I never get back in and lose any progress I've made.

Geez changed the task status from New to Assigned.Oct 26 2020, 2:53 PM
Geez added a subscriber: Geez.

Hello RyanSaylor9896.
Do you also experience such issues on the Official servers?
Regards,
Geez

RyanSaylor9896 added a comment.EditedOct 27 2020, 2:42 AM

@Geez, Yes I have had the issue with both official and community servers.
And any server I join has what I would say a 65%-80% chance to not let me log in, and it doesn't give me any error codes as well, it just fails to log me in and locks me in the server selection I was in, either one I try.
Thank you very much for getting back to me not long after my report.

Yeah I've had this problem happening to me to

This comment was removed by mclovinashake_.

I came back after months and it showed the black background and then it says game crashed but this happens all the time

Nah man my game never crashes it just freezes in the server select menu

Yeah that is what happens to me

@Geez Please Help I Cannot join ANY Servers

Geez added a comment.Oct 30 2020, 9:13 AM

Hello again.
Have you tried to re-install the game to see if that has any effect on the issue?
Regards,
Geez

@Geez, Yes I have tried deleting my save files too, and I still experience the issue, and i have only heard of two other players experiencing the same issue, please get back to me as soon as you can. Thank you.

Geez added a comment.Oct 30 2020, 11:54 AM

Hello RyanSaylor9896.
Can you please post the ID that is shown in main menu (next to the client version) and your xbox nickname?
Regards,
Geez

@Geez of course,
the ID is: 1.09.153412 (B19412021B706E99A804B19A9F6AAEFC01D5A57A)
My Xbox Nickname is: XBOXONE
Thank you

@Geez, please let me know if I gave you the wrong information, (and, or) need more information.
Thank you.

Geez added a comment.Oct 30 2020, 12:47 PM

@Geez, please let me know if I gave you the wrong information, (and, or) need more information.
Thank you.

Hello RyanSaylor9896.
It looks like you have provided the name of your console rather than the nickname of your account? Also, do you experience the issues on experimental version? (If you have not tried yet, can you please do so?)
Regards,
Geez

@Geez, Sorry about that I misinterpreted your request my Xbox username is Killen4Life505, and yes I have tried experimental servers as well, but still experience the same issue, sometimes I can join sometimes I cant, but the issue occurs every day, and more often than not.
Thank you.

Geez added a comment.Oct 30 2020, 2:22 PM

Thank you.
By the way, do you use wired connection or wi-fi?
Regards,
Geez

@Geez, I use Wi-Fi connection.
Thank you

Geez added a comment.Oct 30 2020, 3:05 PM

@Geez, I use Wi-Fi connection.
Thank you

Is it possible that the wi-fi connection is simply not strong enough to handle the game? High ping can be result of various kicks from the servers and inabilities to load into the servers. We suggest that you switch to wired connection if you can.

Regards,
Geez

@Geez I run on 320mb per second so I doubt that my Wi-Fi connection is apart of the issue.
Thank you

RyanSaylor9896 added a comment.EditedOct 31 2020, 10:25 PM

@Geez.
Hello, I haven't heard anything for a while now, just want to get down to the bottom of this issue so that I, or any other player doesn't have to experience this issue anymore.
Thank You.

@Geez,
I really want to keep playing this great game, not just cause of the progress I've made but also the friendships I've made and experienced, if you could please just look into this issue a little more than you already have, it would be greatly appreciated, not just by me, but by thousands if not hundreds of thousands, because it will show the amount of dedication you developers have to making things enjoyable for all who play this game, . that your team will truly listen to your fanbase and make this game greater than it already is. Please.
Thank you

I haven't had the issue of not joining.

@gotyurgrl91, oh so that must mean nobody else is then right.

Geez added a comment.Nov 2 2020, 2:47 PM

@Geez I run on 320mb per second so I doubt that my Wi-Fi connection is apart of the issue.
Thank you

Can you please try to check on a different network so we can rule out your network is not an issue?
Regards,
Geez

@Geez
Still been having the issue even on different network, and wired connection, but i think I'm done playing this shitty game anyways cause even if i do . get to play it I have to experience 1000 other issues, oh and then your going to add more bullshit that will fuck me over in the next update (1.10)
I am completely sick and tired of your team adding shit in that is broken, instead of just fixing the things that are already broken, I honestly don't think ill play again until I hear from someone that OVER HALF the bugs in this game are fixed and wont happen again. FIX YOUR DAMN BUGS STOP ADDING MORE!!! 😤

Happens to me infrequently as well have to restart the game and usually works after that sometimes requires 2 restarts.