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Can't play DayZ because of a network problem, I don't know what to do anymore.
Closed, ResolvedPublic

Description

Hello! for some reason I am unable to play DayZ. It seems that there is a routing problem to the servers, but I am able to play with a VPN, ONLY with a VPN. My pings are fine. Any server I try to connect to works but a moment after spawning seems that I lag out without being able to interact with anything, which means that I basically have to re-connect, basically making me unable to play the game. I tried calling my ISP and they said I have zero issues with routing/network. I will add that I am having this problem strictly in DayZ, and that i've never had it before. I played DayZ last in 2018 and I tried playing the game again after 2 years without playing, but it seems that somebody really doesn't want me to play. I am trying on official and community servers, without mods at all. I've tried re-installing the game and restarting my router multiple times but with no luck, so I came here and ask for help.. maybe the devs know what im talking about.
Thank you.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Crash

Event Timeline

Hey, just to clarify- i've tried playing with mobile hotspot connected to my computer using a USB cable and it seems that its working flawlessly. That confirms that the problem is with my internet, but I still have no clue on how to fix it.

Geez changed the task status from New to Need More Info.Sep 21 2020, 1:13 PM
Geez added a subscriber: Geez.

Hello sleightush.
Would it be possible for you to try a different router from the one you are using currently? As some players have reported issues in the past that were tied to the routers they were using.
Regards,
Geez

Hello sleightush.
Would it be possible for you to try a different router from the one you are using currently? As some players have reported issues in the past that were tied to the routers they were using.
Regards,
Geez

Hey, I can call my ISP and ask for a router replacement. I will update once I have done it,
Thank you!

Hey, I just recieved my new router today. The issue is fixed. I still don't understand what caused the issue in the old router, but thank you for suggesting this.
Have a great weekend,
sleight :)

Geez closed this task as Resolved.Sep 24 2020, 2:20 PM
Geez claimed this task.

Hello slightush.
We are glad to hear that the issue is now resolved! In that case I will set the ticket as Resolved, but feel free to submit another one in case you run into any issues with the game in the future.
Regards,
Geez

hello i have the same problem can i fix it without buying a new router