Hello! for some reason I am unable to play DayZ. It seems that there is a routing problem to the servers, but I am able to play with a VPN, ONLY with a VPN. My pings are fine. Any server I try to connect to works but a moment after spawning seems that I lag out without being able to interact with anything, which means that I basically have to re-connect, basically making me unable to play the game. I tried calling my ISP and they said I have zero issues with routing/network. I will add that I am having this problem strictly in DayZ, and that i've never had it before. I played DayZ last in 2018 and I tried playing the game again after 2 years without playing, but it seems that somebody really doesn't want me to play. I am trying on official and community servers, without mods at all. I've tried re-installing the game and restarting my router multiple times but with no luck, so I came here and ask for help.. maybe the devs know what im talking about.
Thank you.
Description
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 10 x64
- Category
- Game Crash
Event Timeline
Hey, just to clarify- i've tried playing with mobile hotspot connected to my computer using a USB cable and it seems that its working flawlessly. That confirms that the problem is with my internet, but I still have no clue on how to fix it.
Hello sleightush.
Would it be possible for you to try a different router from the one you are using currently? As some players have reported issues in the past that were tied to the routers they were using.
Regards,
Geez
Hey, I can call my ISP and ask for a router replacement. I will update once I have done it,
Thank you!
Hey, I just recieved my new router today. The issue is fixed. I still don't understand what caused the issue in the old router, but thank you for suggesting this.
Have a great weekend,
sleight :)
Hello slightush.
We are glad to hear that the issue is now resolved! In that case I will set the ticket as Resolved, but feel free to submit another one in case you run into any issues with the game in the future.
Regards,
Geez
I'm writing this after a while, but the same problem has been happening to me for 5 days and changing the modem is not an easy solution for me. Can I know the reason for this situation, what causes it? How should I explain the situation to my internet provider so they can help? For this reason, I have not been able to access the game for the last 5 days on my internet connection, which I connected 20 days ago. I can easily enter this game with my mobile data, but I cannot access this game only with my home internet.