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Global Ban 3rd acc with no reason
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Description

I got Global Ban on 3 accounts on Steam DayZ, but I don't use any cheats or any forbidden soft.

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Operating System Version
win 10 pro ver.1903
Category
BattlEye
Steps To Reproduce

First of all, I want to apologize for my English, because I don't know it well. I bought steam key of DayZ on my account. I played on this account 30 min without any cheats and leave the game, when I decided to play again, I entered the game and saw Global Ban. I wrote to Battleye support but did not receive an answer. I decided to play and buy another account, because I really wanted to play, in the hope that I will receive an answer from Battleye and wait until my main account will be unbanned. After 40+-min gameplay I got Global ban. I decided that BE considers some process on my PC like cheats. So I completely reinstalled my windows. And bought new Dayz key in steam. I installed only Discord, Steam, DirectX, DayZ and Visual C++ on my PC. And after 1h gameplay I got Global Ban again. I have no cheats on my new windows. I dont know why I cant play. Please help me figure out this problem.
Thank you

Event Timeline

Geez changed the task status from New to Reviewed.Sep 7 2020, 3:24 PM
Geez added a subscriber: Geez.

Hello ecl1pse93ru.
Global Bans are not being handed out by the game devs nor BattlEye, but Steam itself. Please contact the Steam support directly.
Regards,
Geez

This comment was removed by ecl1pse93ru.

Hello again, I wrote to Steam support on your advice. The answer didn't console me: they asked me to tell the developers of the game (that is, you) that the blocking takes place inside a game they don't have access to. They also said that the lockdown occurred at the request of the game developer, not by Valve's anti-cheat system. Please reconsider my appeal once again and help me solve the problem. Thanks

for me you are a cheater :-) and gets global ban 3 times ... very n1 for me :-)
because i hunt cheaters ....

buy legit win version ... first
buy other pc ... second
take new router ... third ..

and not dowload things you now buildor have selfbuild ..
as skrip kiddo you have no chance ..

i hunt cheaters and ypou?
for me you are a suspect to get banned ... for cheating ... and nothing else ..
a skript kiddo ..

sry for my words ...
you can help yourself ....

lösch dich und gut ... its german ... google can translate^^

It would be stupid of me to buy the game 3 times knowing that they would be banned in 30 minutes, much less reinstall windows. The situation is different: I get a ban almost immediately without any cheats, even on completely windows

Geez added a comment.Sep 8 2020, 10:32 AM

Hello ecl1pse93ru.
Are you certain it is a global ban? As global bans are handled by Steam, and game bans are handled by the devs. Either way, if it is a game ban and not a global ban, then you will have to contact BattlEye as BE handles the game bans for DayZ completely.

Regards,
Geez