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Maniphest T149567

TerrainBuilder GUI drawing and performance on systems with multiple monitors
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Description

TerrainBuilder has severe GUI drawing issues on systems with multiple displays.

The terrain viewport is pretty unresponsive and laggy.
The layers manager is laggy and constantly redraws.
The entine GUI redraws itself intermittantly and at random.
Application feels latent and unresponsive overall due to GUI drawing issues.

Applying compatability mode's in Windows 10 does not improve anything, in fact sometimes it makes it perform to such an extent it has to be killed in Task Manager, which isn't a good thing to have to do in anyones book.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
10.0.18363 Build 18363
Category
Tools
Steps To Reproduce
  • Install & Run TerrainBuilder on a system with multiple monitors 2+.
  • If you get that far without drawing issues your doing well.
  • Load up a terrain project.
  • Again, if TB isn't showing any issues your doing super good and may not be affected with this issue.
  • Close TB, notice un-drawing issues.
Additional Information

I made a video to demonstrate this as explaining it in text would involve writing a document of such a length that it would make book authors proud.

https://youtu.be/X1-L3QasUwA

I tested this on my main system which has 3 monitors AND on my other system which has one monitor.
The system with one monitor performed perfectly.
The system with 3 monitors has issues so severe that it makes using this application nigh on impossible.
Both systems had Windows 10 installed in 10/2019, both are fully up to date including drivers.

I have heard various complaints about the performance of TB from community members over the past few years, as I was never affected by them I could not reproduce them, but I am now so I'm making this report.

TB Log from System with 3 monitors:

TerrainBuilder_2020-03-01_22-15-40.rpt172 KBDownload

TB Log from System with one monitor:

TerrainBuilder_2020-03-01_20-37-45.rpt193 KBDownload

Event Timeline

Uro created this task.Mar 2 2020, 1:11 AM
Uro edited Additional Information. (Show Details)
dedmen claimed this task.Apr 16 2020, 2:47 PM
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