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Silent crash to desktop after 10-15 min playtime
Closed, ResolvedPublic

Description

Reporting on behalf of a non-English speaking player, Ilya Romanov.

No error dialogs, no exceptions, no relation to using inventory or not, interacting with constructions. Just 10-15 minutes and DayZ crashes to desktop.

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Crash
Steps To Reproduce

Play 10-15 minutes

Event Timeline

zvukoper created this task.May 6 2019, 9:09 AM

I asked Ilya to register to supply more info on that issue.

Ilya has already contacted Jiri on that issue. That was through the website ([BI-RT #180351] Jiří Kunt via RT <support@bistudio.com>
He sent Jiri the dxdiag and msinfo too.

Ilya told me he had not been playing for a long time, played at stress test and before the beta.
He also told, he has GT 750m, had old drivers, that were laggy but working, some 300 version he supposes. Now he updated the drivers and the game runs smoothly, but crashes after 10-15 minutes.

zvukoper removed a subscriber: zvukoper.May 6 2019, 11:44 AM
zvukoper added a subscriber: zvukoper.
Geez changed the task status from New to Need More Info.EditedMay 7 2019, 4:04 PM
Geez added a subscriber: Geez.

Hello zvukoper.
If the GPU the user is using is Nvidia GeForce GT 750M, then that card is below the current minimum requirements and is most likely the cause of the crashes. As we have had similar reports from players with GPU's below minimum requirements.
Regards,
Geez

zvukoper added a comment.EditedMay 7 2019, 4:25 PM

Hello. Thank you for your reply. I believe this is the primary cause. I've informed Ilya about this. With a sigh, he said playing with crashes is at least playing.

I believe this issue may be closed.

Geez closed this task as Resolved.May 7 2019, 5:26 PM
Geez claimed this task.