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UTF-8 not working for logs
Closed, ResolvedPublic

Description

French locale is using accents, so UTF-8 characters, but it is bugged at the moment :

20:18:46 | Player "TRETIAKOV Anton" (id=WL5fg+PiWPSBW6U/UgCAC4CdvIp3fZW59JYSl79law4= pos=<13095.3, 7439.7, 5.8>) placed Tente intermédiaire

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce
  1. Use french locale on server
  2. Produce log that contains accents

Event Timeline

GrosTon1 created this task.Apr 5 2019, 8:23 PM
Geez changed the task status from New to Assigned.Apr 9 2019, 4:04 PM
Geez added a subscriber: Geez.Apr 9 2019, 4:10 PM

Thank you for the report GrosTon1.
We are going to look into this issue internally and will post an update under this ticket once we have more information.
Regards,
Geez

Geez changed the task status from Assigned to Need More Info.Oct 21 2019, 11:44 AM

Hello GrosTon1.
Is this still an issue?
Regards,
Geez

Hey Geez,

I will test this evening and will let you know.

Geez added a comment.Oct 29 2019, 1:14 PM

Hello again.
Has this been resolved together with https://feedback.bistudio.com/T138413?
With Regards,
Geez

lagtek13012 added a subscriber: lagtek13012.EditedOct 30 2019, 4:38 PM

27/10/2019 it was still thé same

15:41:11 | Player "Jeanros�" is connected (id=sfb1DAu4f1hFqI1jTH7p5kxzEFwBjCRPexe943XCcpk)

This Come from .ADM file

Btw i'm pretty sure i get thé same probleme 2 days ago but i don't have the file with me atm

Hello @Geez,

No, the logs aren't fixed as compared to RCON :

Geez changed the task status from Need More Info to Assigned.Oct 31 2019, 12:50 PM

Thank you for the update.
We will look into this internally.
Regards,
Geez

Geez added a comment.EditedOct 31 2019, 2:14 PM

Hello again.
Can you please provide the ADM files containing the issue for us? You can do this in a private ticket and tag me in it.
Thank you.
Geez

Geez added a comment.Oct 31 2019, 4:58 PM

Hello everyone.
We have checked the logs provided by some of you and it seems that the issue appears for us while viewing the logs through windows notepad, but for example, while using notepad ++ (and possibly other alternative tools for viewing such files) the issue does not occur. Can you please confirm?
Regards,
Geez

@Geez
I checked, i've this problem with Visual Studio Code / Notepad++/ Atom. The only soft who is working is Wordpad

lagtek13012 added a comment.EditedOct 31 2019, 5:50 PM

With Notepad++ i've the good text when i Encode the file with ANSI

Geez closed this task as Resolved.Nov 21 2019, 3:26 PM
Geez claimed this task.

Hello lagtek13012.
ANSI is the correct encoding that has to be used for the logs to appear correctly.
Regards,
Geez