Page MenuHomeFeedback Tracker
Create Task
Maniphest T135127

Crash in game to being unable to launch game.
Need More Info, NormalPublic
Actions

Description

Crash during game and then inability to start game up again, even after running file repair.
Included here is both crash logs and my system information.

DayZReport_Log_20181213T192541_Stoni.zip3 MBDownload

DayZReport_Log_20181213T192317_Stoni.zip3 MBDownload

DxDiag.txt98 KBDownload

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce

Launch game?

Additional Information

I spawned in a military base naked and then proceeded to run around avoiding zombies. Soon crashed and now im unable to launch the game despite file repairs.

Event Timeline

tehstoni created this task.Dec 13 2018, 9:07 PM
tehstoni renamed this task from Crash in game to unable being able to launch game. to Crash in game to being unable to launch game. .
Vitdom added a subscriber: Vitdom.Dec 13 2018, 9:12 PM

Does restarting your PC solve this issue?

tehstoni added a comment.Dec 13 2018, 9:14 PM

Nope, I tried that. I also tried closing additional software.

Vitdom added a comment.Dec 13 2018, 9:26 PM

When you attempt to start the game do you get an error message?
Does Windows log an event in the Windows Event Viewer?
Ctrl+R "eventvwr" OK, check Windows Logs > Application

tehstoni added a comment.Dec 13 2018, 9:40 PM
Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.

Is what it says under general. What exactly are you looking for? I'll grab whatever you need.

EierRing added a subscriber: EierRing.Dec 13 2018, 11:18 PM

For me ist the same. Crash, then the game doesend starts again. New installation, checked the installation, restart steam and pc.. try to reinstall battleeye but nothing works.

Here the error from eventviewer

Name der fehlerhaften Anwendung: bad_module_info, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000374
Fehleroffset: 0x00007ff8a3a9af49
ID des fehlerhaften Prozesses: 0x274
Startzeit der fehlerhaften Anwendung: 0x01d49330caecc4f4
Pfad der fehlerhaften Anwendung: bad_module_info
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 84ff22ca-9af1-4221-9023-d0902d43cca1
Vollständiger Name des fehlerhaften Pakets:

Vitdom added a comment.Dec 13 2018, 11:35 PM

Ausnahmecode: 0xc0000374 means STATUS_HEAP_CORRUPTION
Other people has had this error as well T135045

tehstoni added a comment.Dec 13 2018, 11:51 PM

Yea, thats the error I get on relaunch.

EierRing added a comment.Dec 14 2018, 12:24 AM

Year me to. T135045 tells me Access denied.

EierRing added a comment.Dec 14 2018, 9:57 AM

I have a solution, just start the game exe in Windows 7 mode, thats working for me

Geez changed the task status from New to Need More Info.Dec 14 2018, 2:45 PM
Geez added a subscriber: Geez.

Hello EierRing.
Can you please also provide us with the files from your C:\Users\*username*\AppData\Local\DayZ folder? The folder is hidden by default, so you will have to enable hidden files and folders in Windows in case you haven't done that yet.
Regards,
Geez

tehstoni added a comment.Dec 14 2018, 7:40 PM

EierRing, that did not work for me.

Stoni's DayZ appdata files.rar4 KBDownload

Geez, here is my files in case you need them, too.

Geez added a comment.Dec 17 2018, 3:02 PM

Hello everyone.
If you try to launch the game with -nocharmenu parameter, does the game still crash?
Regards,
Geez

© Bohemia Interactive a.s. Bohemia Interactive® is a registered trademark of Bohemia Interactive a.s. All rights reserved. · Privacy Policy · Terms and Conditions