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0xC0000005 - ACCESS_VIOLATION Every time I try to play a campaign or join a server
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Description

The game crashes Almost immediately after launching a campaign or joining a server. I'm not using any mods.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
1803
Category
Game Crash
Steps To Reproduce

I launch the game. Go to the campaign or server browser. I Choose a game to load. After the game is done loading it crashes.

Additional Information

Event Timeline

Lazea created this task.May 21 2018, 7:46 PM
Sergadra added a subscriber: Sergadra.EditedMay 21 2018, 9:08 PM

Uhm on the first look through your first .rpt it seems like you are missing or have lots of defective animations are you sure your Arma 3 ist properly installed?

Here some examples:
20:25:26 B_MBT_01_arty_F: indicator_com_turret_counter_mfd_com - unknown animation source mainturret
20:25:26 B_MBT_01_arty_F: indicator_hull_direction_mfd_gunner - unknown animation source direction

Also you said you don't use any mods but:
20:19:12 [ACE] (common) WARNING: Global setting [ace_medical_blood_enabledFor] changed mid-mission z\ace\addons\common\functions\fnc_cbaSettings_settingChanged.sqf:32
20:19:12 [CBA] (xeh) INFO: Abort init event for terrain object 21b230e4b80# 65911: powerpolewooden_l_f.p3d. Class: Land_PowerPoleWooden_L_F.

I read CBA and ACE here. At least in the second and third logfile

I would recommend to try repair your install and let if
steam is available check for missing Data and then try again.
If it still happens or it was resolved report back.

Lazea added a comment.May 21 2018, 9:36 PM

I verified game integrity first and then installed the game because verifying didn't help. I did both of those before posting this.

I do have mods downloaded but they were turn off. The crash happens regardless if I have the mods turned on. The first thing I did was turn them off.

I might have posted the wrong report.

I Can get a new crash report if it is needed.

Thanks

A New report

Sergadra added a comment.EditedMay 21 2018, 10:44 PM

Uhm yes again you are playing a mission with mod dependencys:

From Line 2010:
22:45:08 Missing addons detected:
22:45:08 ace_optionsmenu
22:45:08 ace_winddeflection
22:45:08 ace_common
22:45:08 ace_weather
22:45:08 ace_main
22:45:08 ace_modules
22:45:08 cba_ui
22:45:08 cba_xeh
22:45:08 cba_jr
22:45:08 cba_common
22:45:08 cba_arrays
22:45:08 cba_jr_prep
22:45:08 Warning Message: You cannot play/edit this mission; it is dependent on downloadable content that has been deleted.ace_optionsmenu, ace_winddeflection, ace_common, ace_weather, ace_main, ace_modules, cba_ui, cba_xeh, cba_jr, cba_common, cba_arrays, cba_jr_prep

Could you please disable all mods and external mission content...

Try it with a normal Arma 3 Mission like The APEX Protokoll or Presentation of the newest Addon Tank Presentation Tank Killer.
When this works it is your downloaded content from the mod workshop.

In this case check the dependencies on the mission which mods it needs i highlighted the modules you need for you and consider that the mission is maybe outdated.
Bohemia can't help you with mods that are maybe the cause of the crash.

Also if you started a Mission from Arma 3 itself with mods and you try to load it without mods it won't work you have to start a new mission and not load it. You can do this by pressing jump back or restart or repeat what ever in the english Version counts on the Mission start screen.

Now I didn't have any mods loaded or didn't try to load a save that use to have mods.

Thanks for your patients.

So i looked through the file again with mostly the same results except of this message in line 1112 near before the crash.

0:34:42 c:\bis\source\stable\futura\lib\ui\uimap.cpp DisplayGetReady::Destroy:NOT IMPLEMENTED - briefing!
0:34:43  Mission id: 0be6b33a671192dfdc60d4b2aa21b0788e87df7c
=======================================================
-------------------------------------------------------
Exception code: C0000005 ACCESS_VIOLATION at E35EBBE6

I am not sure what to think of it. Sadly i don't know yet how to read dump files.
So it is now Bohemias Turn.

Lazea added a comment.May 22 2018, 5:21 PM

Thanks for your help.

I uninstalled my mods and then uninstalled the game and installed it again. Crash still happens.

A new report from today.

Wulf added a subscriber: Wulf.May 22 2018, 6:04 PM

Hello.

Just to be sure have you tried the possible solutions that can be found on our wiki? e.g.

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run a Windows System File Check tool to repair corrupted system files.
Lazea added a comment.May 22 2018, 6:35 PM

Yes, I have tried those.

Lazea added a comment.May 22 2018, 9:10 PM

I also tried putting all the .exes in windows 8 compatibility mode but that didn't help.