Singatrue checked time out Dayz (permament)
Closed, ResolvedPublic

Description

After a 3 months or so I miss playing Dayz SA so I download it and strat playing. So I connected to any of servers (on menu I had very high ping for no reasons, all servers was 50 to 100 higer when I normally some servers with 30-40 ping) and after like 5 minutes servers kicked me with happy massage "session lost". After trying playing game with my frind I got information from him that "my singnature checek time out".
Dayz is one of my favorite games so I would be very sad if I caould play it again.
Could you help me?

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
BattlEye
Additional Information

I tried turning off my firewall and that didn't help me at all...

Henos created this task.Mon, Feb 12, 11:19 PM
rVn assigned this task to Geez.Tue, Feb 13, 10:00 AM
rVn removed a project: Restricted Project.
Geez changed the task status from New to Need More Info.Tue, Feb 13, 10:24 AM

Hello Henos and thank you for the report.
Are you by any chance located in Poland and use UPS as your provider?
Regards,
Geez

Henos added a comment.EditedTue, Feb 13, 5:53 PM

Hello Geez and think you very much for responding!

Yes, Im located in poland and my provider is exacly an UPC.
Is there some connection between that?

Best regards,
Henos

Geez added a comment.Wed, Feb 14, 10:21 AM

Hello Henos.
Other players experiencing this issue also reported that they are on polish UPC. They have been able to resolve the issue by contacting the provider and asking them to change the internet protocol from IPv6 to IPv4.
Regards,
Geez

Henos added a comment.Thu, Feb 15, 9:35 PM

Hello Geez

Thank you for help Geez, I will phone them tommrow, I tried truning off protocol IPv6 on my own on my computer but it doesn't seem to help me anyway.

I will write if that advise of yours will solve a problem of mine.

Best regards,
Henos

Henos added a comment.Sat, Feb 17, 2:45 AM

Hello Geez

After changing my protocol from IPv6 to IPv4 by UPC everything seems to working perfeclty.
Thank you for your help and hard work.

Best regards,
Henos

Geez added a comment.Mon, Feb 19, 12:59 PM

Hello Henos.
Glad to hear that the issue has been resolved. In that case I am going to close the ticket for now but feel free to submit another one in case you run into any issues in the future.
Regards,
Geez

Geez closed this task as Resolved.Mon, Feb 19, 12:59 PM