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ArmA Stop working when spawning Altis Life.
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Description

when connecting to a Altis Life server and you get to the spawn screen the game stop working, usually you need to close the game in task manager cause it wont crash by its own.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Freezes
Additional Information

I have a report but i dont know how accurate it is since i get it after closing the game in task manager, the game itself get stuck on "not working" forever it seems.

Event Timeline

luckiiee created this task.Dec 1 2017, 11:38 AM
luckiiee updated the task description. (Show Details)
Wulf added a subscriber: Wulf.Dec 1 2017, 1:40 PM

Hello.

Thank you for the report.

Your rpt shows a STATUS_INVALID_IMAGE_FORMAT error.These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one.

Please try these possible solutions:

  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run the Windows System File Check tool to repair corrupted system files.
  • If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
  • Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
  • To identify the precise DLL that is causing an issue.
    • Download a 64-bit version of the Microsoft Dependency Walker and open arma3_x64.exe with it. The libraries with a red icon are the corrupted ones.
    • Download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.
luckiiee added a comment.EditedDec 1 2017, 1:53 PM

Hey, I dont think its client sided, cause the server we play on about everyone has the same issue, then it might be a server side issue, any ideas, the server update from yesterday corrupted?

Wulf added a comment.Dec 1 2017, 2:29 PM

Thing is the only thing the rpt contains is just the rpt no dumps like bidmp or mdmp so it is either client or it is something in the mission itself. Might not be bad to contact the creators of Altis Life if they haven't encountered this issue recently.

Is it possible if you can point me in the direction of where I contact them the easiest way? thanks for all the replies, much appreciated!