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Exception code: 0000DEAD at A3A93FB8 (Cannot create DX11 device)
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Description

ErrorMessage: Cannot create DX11 device:

Adapter (NVIDIA GeForce GT 630M) Fullscreen
Resolution 1366x768, format R8G8B8A8_UNORM, refresh 60 Hz
Error E_INVALIDARG

Exception code: 0000DEAD at A3A93FB8

An error occurs when the game is started on a discrete NVIDIA GeForce GT 630M graphics card.
If you turn on the integrated video card Intel HD 3000, the game works without errors.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
version 1709, build 16299.64
Category
Game Crash
Steps To Reproduce

start the game

Additional Information

Event Timeline

Wulf added a subscriber: Wulf.Nov 28 2017, 10:24 AM

Hello.

Thank you for the report please try installing new graphics drivers or reverting to old ones.

If that doesn't help if you can revert to an older version of Windows.

Hi, I Have the some error and I tried to install new graphics drivers or to revert to old ones but it doesn't work. I Hope the problem is of Arma 3 and not of my SO

This is my report file:

Wulf added a comment.Nov 28 2017, 12:44 PM

Have you tried reinstalling DirectX?

Yes, it doesn't work with my external graphic card driver actived but if I deactive it, the game work with only internal GPU "Intel HD Graphics 3000 128mb vram"

Wulf merged a task: Restricted Maniphest Task.Nov 28 2017, 12:57 PM
Wulf added a comment.Nov 28 2017, 1:18 PM

Does this happen only with Arma 3 or does this happen with other games as well?

Cosiwell added a comment.EditedNov 28 2017, 1:25 PM

this happen with other games as well, but not all and with different error messages

Wulf added a comment.Nov 28 2017, 1:39 PM

If this does happen with other games then the problem is not in our game and I am afraid we can't do anything about it.

It would be good to contact Nvidia or Microsoft and let them know that something like this is happening. Because it might be that they screwed up.

Ok, I will try it. Thanks a lot more